Transportation Staff

Position Overview:

The Transportation Staff member provides safe reliable and professional transportation services for residents within a federally contracted ICE short-term residential facility in Alexandria LA.

Working closely with facility leadership healthcare personnel family services staff and security personnel the Transportation Staff member is responsible for transporting residents to and from medical appointments community-based services airports and other authorized destinations within an approximately 25-mile radius of the facility. This role requires strong customer service skills sound judgment attention to safety and the ability to perform effectively in a 24-hour residential environment serving individuals and families from diverse backgrounds.

Key Responsibilities/Essential Functions:

Resident Transportation Services

• Safely transport residents to and from approved appointments services and destinations in accordance with facility schedules and operational requirements.
• Ensure residents are transported in a safe respectful and professional manner.
• Verify resident identity and transportation documentation prior to departure.
• Maintain awareness of resident locations and ensure accountability throughout transportation activities.
• Assist residents with entering and exiting vehicles when appropriate.
• Promptly report transportation delays incidents emergencies or schedule changes to appropriate personnel.

Vehicle Operations & Safety

• Operate facility vehicles safely and in accordance with all federal state and local traffic laws.
• Conduct pre-trip and post-trip vehicle inspections and document findings.
• Monitor vehicle condition and promptly report maintenance repair or safety concerns.
• Ensure vehicles remain clean fueled organized and ready for operational use.
• Maintain vehicle logs mileage records fuel records and transportation documentation.
• Ensure all vehicle safety equipment is present functional and readily available.
• Follow defensive driving practices and maintain safe driving habits at all times.

Documentation & Records

• Complete accurate timely and thorough transportation logs and records.
• Document transportation activities mileage vehicle inspections incidents and resident movements.
• Maintain confidentiality of resident information and protected records.
• Ensure transportation documentation complies with applicable contractual organizational and regulatory requirements.

Collaboration & Communication

• Coordinate closely with healthcare staff family services personnel case management staff facility leadership and other departments regarding transportation needs.
• Communicate professionally with residents staff vendors healthcare providers and community partners.
• Participate in shift briefings operational meetings and transportation planning activities.
• Deliver services in a culturally responsive trauma-informed and professional manner.

Compliance & Safety

• Comply with all facility policies transportation procedures and contractual requirements.
• Follow all safety emergency response incident reporting and security protocols.
• Adhere to all mandatory reporting requirements and facility safeguarding standards.
• Complete all required trainings and maintain required certifications.
• Perform duties in accordance with federal state and local transportation regulations.

Required Qualifications & Core Competencies:

• High school diploma or GED required.
• Valid state drivers license with a clean driving record required.
• Minimum two (2) years of professional driving transportation customer service security healthcare support residential services or related experience preferred.
• No Commercial Drivers License (CDL) required.
• Ability to safely operate passenger vans SUVs and other standard passenger vehicles.
• Strong customer service and interpersonal communication skills.
• Ability to maintain composure and professionalism in dynamic environments.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate transportation records and documentation.
• Ability to work effectively with individuals from diverse backgrounds.
• Current CPR and Basic Life Support (BLS) certification preferred or ability to obtain prior to start date.
• Ability to obtain and maintain required background clearances.
• Ability to read write and communicate effectively in English for documentation and coordination purposes.

Desired Skills:

• Experience transporting individuals in healthcare residential correctional shelter hospitality or government-contracted environments.
• Experience working with pediatric family or residential populations.
• Bilingual proficiency in Spanish or another commonly encountered language.
• Training in Trauma-Informed Care crisis intervention or de-escalation techniques.
• Knowledge of local roadways transportation logistics and route planning.
• Experience working in secure or highly regulated environments.
• Experience working with diverse populations.

Conditions of Employment:

• Employees must be a U.S. Citizen or a Legal Permanent Resident
• Employment is contingent upon successful completion of the following screening:
• • Federal background investigation (up to and including a Tier 4 DHS clearance)
  • Criminal history check
  • Verification of employment and education history
  • Compliance with all government credentialing requirements
  • Drug Screening
• Employees must adhere to all federal security confidentiality and operational protocols while working within government facilities.
• Must be able to speak read and write in English
• Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours nights weekends and holidays
• Must show proof of eligibility to work in the U.S.
• Internal background check to the satisfaction of contract requirements.
• If applicable Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

• Ability to sit and drive for extended periods.
• Ability to enter and exit vehicles frequently throughout the workday.
• Ability to stand walk and move throughout the facility and community locations as needed.
• Ability to lift and transport luggage personal belongings supplies and equipment up to 50 pounds.
• Ability to respond appropriately to emergencies and unexpected situations.
• Ability to safely operate vehicles in varying weather and traffic conditions.

Work Environment:

• Fully on-site position at a federally contracted short-term residential ICE facility in Alexandria LA.
• Frequent local travel throughout the workday within an approximately 25-mile radius of the facility.
• Work involves transporting residents to medical appointments airport transfers and other approved destinations.
• Fast-paced high-volume residential environment supporting individuals and families in short-term residential care.
• Work schedules may include days evenings nights weekends holidays and rotating shifts to support 24-hour operations.
• Position requires regular operation of company-owned passenger vehicles and interaction with community service providers.

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

• Position Type: Full-Time
• Travel Requirements: Frequent local travel
• Location: On-Site

About Anovaeon LLC:

Anovaeon LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We dont staff projectswe bring the right teams with the right tools guided by innovative leadership that together deliver operational success. From disaster response and recovery to migration and emergency preparedness we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.

Anovaeon LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race color national origin ancestry sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression religious creed disability (mental and physical) including HIV and AIDS medical condition (cancer and genetic characteristics) genetic information age marital status civil union status sexual orientation military and veteran status denial of family and medical care leave arrest record and/or any other characteristic(s) protected by federal state or local law.

This policy applies to all terms of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence training compensation benefits employee activities and general treatment during employment.

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