Transportation Specialist A Shift

The Transportation Specialist coordinates timely pickups and deliveries monitors driver and asset performance manages attendance and equipment assignments maintains accurate transportation management system records and communicates effectively with drivers customers and internal leadership. The role also works closely with the engineering team to address capacity needs resolve service issues and support operational efficiency.

Key Responsibilities

Driver and Asset Operations Oversee the daily activities of assigned Class A CDL drivers including attendance equipment assignments route status uniform compliance and the coordination of timely pickups and deliveries.

Safety and Regulatory Compliance Monitor and enforce compliance with DOT and Federal Motor Carrier Safety Regulations Hours of Service requirements OSHA standards C-TPAT best practices company policies and established safety procedures.

Driver Performance Management Monitor driver performance including ELD compliance shipment-detail compliance speeding route adherence on-time pickup and delivery and Hours of Service compliance.

Performance Monitoring and KPI Management Track established performance indicators including:

• Loaded-mile percentage
  
• On-time service
  
• Asset utilization
  
• Scanning accuracy
  
• Deadhead and bobtail avoidance
  
• Dwell-time reduction
  
• Transportation management system accuracy
  

Capacity and Service Planning Work closely with drivers and the engineering department to execute network driver-capacity plans address short- and long-term capacity imbalances and support customer service commitments.

Attendance and Employee Relations Support driver attendance tracking and carry out coaching corrective action or disciplinary processes in alignment with management direction and company policy.

Customer and Stakeholder Communication Provide timely and professional communication regarding customer inquiries service issues and operational resolutions to customers shippers suppliers drivers and company leadership.

Documentation and Recordkeeping Ensure departmental forms reports and supporting documentation are completed accurately and submitted within established deadlines.

Technology and Reporting Use transportation and operational systems such as TMW or related TMS platforms Samsara PeopleNet SpeedGauge PC*Miler Inventory in Motion Time Clock Management TracKing SkyBitz and SSRS reporting tools.

Cost and Environmental Stewardship Manage operations with a focus on cost efficiency waste reduction reduced idle time asset utilization fuel conservation and minimizing carbon emissions while maintaining safety quality and customer-service standards.

Team Leadership and Development May supervise assigned drivers by prioritizing work assigning responsibilities providing coaching evaluating performance addressing employee concerns supporting engagement and assisting with interviewing hiring safety and training activities.

Process and Standards Compliance Maintain detailed knowledge of applicable operational processes and support company standards associated with ISO 9001 ISO 14001 and ISO 45001 certification programs.

Requirements

Education and Experience

• Associates or bachelors degree in management business logistics transportation or a related field required .
  
• Minimum of three years of related supervisory experience required.
  
• Transportation or logistics industry experience preferred.
  

Technical Skills

• Demonstrated proficiency with Microsoft 365 including Excel Word PowerPoint SharePoint Teams and OneDrive.
  
• Experience with transportation management systems such as TMW or McLeod preferred.
  
• Ability to accurately maintain transportation records analyze operational information and use reporting tools to support decision-making.
  

Regulatory Knowledge

• Knowledge of DOT regulations and Federal Motor Carrier Safety Regulations preferred.
  
• Knowledge of C-TPAT requirements and transportation safety practices preferred.
  
• Ability to comply with company DOT OSHA environmental and safety requirements.
  

Leadership and Decision-Making

• Ability to coach and mentor drivers while maintaining accountability and enforcing company policies.
  
• Ability to manage multiple priorities and meet deadlines in a fast-paced operating environment.
  
• Strong judgment integrity work ethic organizational ability and attention to detail.
  
• Ability to identify underlying issues resolve operational problems and respond effectively to changing conditions.
  

Communication Skills

• Excellent verbal written and interpersonal communication skills.
  
• Ability to communicate effectively with drivers customers coworkers leadership and the public.
  
• Ability to prepare detailed reports correspondence and operational documentation.
  

Licensing and Work Requirements

• Valid Class D drivers license required.
  
• Must be eligible for coverage under applicable company motor-vehicle insurance policies.
  
• Overtime weekend and holiday work may be required based on operational needs.
  
• Must be able to lift push or manage equipment and supplies weighing up to 25 pounds.
  

Benefits

• Competitive pay and 401(k) matching
  
• Section 125 Pre-Tax Benefit Plan
  

• Comprehensive medical dental and vision coverage
  
• Health Savings Account (HSA) option
  
• 24/7 virtual healthcare through Teladoc & Telehealth Services
  
• Wellness programs for chronic conditions including diabetes and cancer support
  
• Employee Assistance Program (EAP) for mental health legal and financial resources
  

• Life & AD&D Insurance
  
• Short-Term & Long-Term Disability Insurance
  
• Critical Illness Accident & Hospital Indemnity Insurance
  

• Paid time off (PTO)
  
• Paid holidays and training
  
• Professional development and career advancement opportunities
  
• Employee engagement programs
  
• Referral program with incentives up to $2500 (Eligibility excludes Temporary Employees Managers Assistant Managers Talent Acquisition Safety and Driver Supervisors and Human Resources.)