Transportation Site Lead 2nd Shift
Job Summary
- Customer & Supplier Coordination Act as the primary liaison between customers suppliers and transportation teams to execute supply chain solutions.
- Transportation Planning & Scheduling Work with suppliers to schedule pickup windows and transportation routes while maintaining delivery timelines.
- Shipment Monitoring & Issue Resolution Manage communications regarding missed appointments shipment refusals and scheduling conflicts with carriers.
- Data Management & Reporting Maintain and update company and client databases tracking shipment performance and transportation metrics.
- Compliance & Process Improvement Follow ISO-9001 quality standards ensuring all workplace processes and reporting functions meet compliance requirements.
- Weekend Coverage (Rotational Basis) Provide customer support on a rotating weekend schedule as assigned.
- Education & Experience:
- 3-5 years of experience in the supply chain or transportation industry preferably in dispatch or customer service.
- 1-2 years of experience working on-site at a customer location preferred.
- Technical Skills:
- Strong proficiency in Microsoft Office Suite (Word Outlook Excel).
- Excellent data entry accuracy and reporting skills.
- Communication & Interpersonal Skills:
- Strong written and verbal communication skills for coordinating with customers suppliers and transportation teams.
- Multitasking & Problem-Solving:
- Ability to manage multiple tasks troubleshoot scheduling issues and adapt to changing priorities.
- Competitive pay and 401(k)
- Section 125 Pre-Tax Benefit Plan
- Comprehensive medical dental and vision coverage
- Health Savings Account (HSA) option
- 24/7 virtual healthcare through Teladoc & Telehealth Services
- Wellness programs for chronic conditions including diabetes and cancer support
- Employee Assistance Program (EAP) for mental health legal and financial resources
- Life & AD&D Insurance
- Short-Term & Long-Term Disability Insurance
- Critical Illness Accident & Hospital Indemnity Insurance
- Paid time off (PTO)
- Paid holidays and training
- Professional development and career advancement opportunities
- Employee engagement programs
- Referral program with incentives up to $2500 (Eligibility excludes Temporary Employees Managers Assistant Managers Talent Acquisition Safety and Driver Supervisors and Human Resources.)
Required Skills:
Qualifications & Requirements Education & Experience: 3-5 years of experience in the supply chain or transportation industry preferably in dispatch or customer service. 1-2 years of experience working on-site at a customer location preferred. Technical Skills: Strong proficiency in Microsoft Office Suite (Word Outlook Excel). Excellent data entry accuracy and reporting skills. Communication & Interpersonal Skills: Strong written and verbal communication skills for coordinating with customers suppliers and transportation teams. Multitasking & Problem-Solving: Ability to manage multiple tasks troubleshoot scheduling issues and adapt to changing priorities.
Required Education:
HSD