Transportation Operations Center Manager
Job Location:
Franklin, NH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Description:
Transportation Operations Center Manager
Franklin TN
Onsite
How do you keep a global network running smoothly With exceptional leadership.
As our newTransport Operations Manager you will own the execution of our day-to-day transportation and shipment activities. Serving as the vital link between our manufacturing sites RDCs and external partners you will manage critical carrier relationships champion continuous improvement and ensure world-class customer service.
Your mission:Lead our logistics specialists in high-stakes load planning scheduling and error resolution transforming daily operational challenges into streamlined productive successes.
Minimum
- Bachelors Degree within Business Logistics Supply Chainor highly quantitative field AND/OR
- 2 years experience in Logistics or Supply Chain Management
- 57 years of progressive experiencein transportation operations logistics or supply chain management.
- 23 years of direct people managementexperience (leading logistics specialists coordinators or dispatchers).
- Hands-on experience working with a majorTransportation Management System TMS(e.g. Blue Yonder SAP Oracle OTM). Proficiency inExcelfor data analysis (Pivot Tables VLOOKUPs data modeling).
- Experience managing operational budgets tracking logistics costs and mitigating accessorial fees.
- Experience managing carrier relationships tracking SLAs and enforcing carrier compliance.
- Strong interpersonal skills with the ability to communicatecoachmotivate and lead a team
- Strong written and verbal communication skillsAbility to drive positive change in both processes systems and culture
Preferred
- 8 years of experiencein a large-scale fast-pacedFMCG (Fast-Moving Consumer Goods) Food/Beverage or retail distribution environment.
- Direct experience with UberFreight TMSandCASS(freight payment/audit system). Advanced analytics capability (experience withPower BI Tableau SQL or network optimization software like Optilogic/Llamasoft).
- Extensive experience managinglarge-scale 3PL partnershipsand co-developing long-term network load-planning solutions.
- Lean Six Sigma Green or Black Beltcertification.
- Proven track record of leading structured CI projects that resulted in measurable cost savings (productivity) and service improvements.
- Experience with process optimization task automation (using tools like VBA Power Automate or Python) and creating interactive visualization tools/dashboards (such as Power BI Tableau or custom TMS reporting) to track and optimize key transport metrics.
- Direct day-to-day activities for Inbound/Outbound Logistics Specialists to ensure operational procedures are followed and business needs are met.
- Oversee daily transport operations ensuring all shipments are covered scheduled (delivery/pickup) and tendered in a timely manner.
- Develops and maintains root cause corrective action procedures including trend analysis resulting in driving process improvements
- Ensures daily staffing plans including contingency plans for time sensitive operations (unscheduled absentees customer issues system malfunctions equipment issues etc.)
- Support site operations by ensuring carrier partners are adhering to shipment schedules
- Meet or exceed performance targets (On Time Pickup and Delivery Tender Acceptance SRG and Check Call Compliance Linehaul Spend)
- Support Transportation cost management linehaul accessorials and Fines & Fees mitigation
- Create lean ways of working drivers and measures supporting key priorities for the business
- Own business relationship with TMS CASS and facilitate innovation of analytics and insights
- Manage Transportation P&L including OHs and expenses for transportation services
- Analyze data and build network optimization models including identify and lead initiatives to reduce logistics costs identify and lead initiatives to improve transportation service and performance and remove non-value add activities
- Investigate causes for service failures to determine where changes to process or performance are necessary and take appropriate actions
- Act as the primary interface for 3PL load-planning partners to develop and execute future-forward network strategies.
- Ensure carrier compliance with all Mars technical and business process requirements and develop corrective plans as needed
What can you expect from Mars
- Work with over 130000 diverse and talented Associates all guided by the Five Principles.
- Join a purpose driven company where were striving to build the world we want tomorrow today.
- Best-in-class learning and development support from day one including access to our in-house Mars University.
- An industry competitive salary and benefits package including company bonus.
#LI-AS2
#LI-Onsite
Mars does not sponsor visas for this role.
This position is not eligible for relocation benefits.
Required Experience:
Manager
About Company
Mars proudly makes the treats, nutritious meals, and many of your favorite products. Learn why we’re ready to become a part of your family.
