Transfer Center Coordinator

Imagine a career at one of the nations most advanced health networks.

Be part of an exceptional health care experience. Join the inspired passionate team at Lehigh Valley Health Network a nationally recognized forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the Best Hospitals by U.S. News & World Report for 23 consecutive years. Were a Magnet(tm) Hospital having been honored five times with the American Nurses Credentialing Centers prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally Lehigh Valley Hospital - Cedar Crest Lehigh Valley Hospital - Muhlenberg Lehigh Valley Hospital- Hazleton and Lehigh Valley Hospital - Pocono each received an A grade on the Hospital Safety Grade from The Leapfrog Group in 2020 the highest grade in patient safety. These recognitions highlight LVHNs commitment to teamwork compassion and technology with an unrelenting focus on delivering the best health care possible every day.

Whether youre considering your next career move or your first you should consider Lehigh Valley Health Network.

• Monitors and assesses bed availability to ensure timely placement and determines whom to accept and/or place in the appropriate accommodations.
• Collaborates with other departments for inpatient lateral transfers to ensure admission criteria are met admit numbers are obtained prior to facility acceptance and transfer. Documents the required information within the patients record.
• Transcribes interactions on calls and documentation on transfers by the end of the shift.
• Answers calls in the transfer center and coordinates the delivery of emergent information
• Provides and assists physicians with emergent and non-emergent transfers consults and coordinates conference calls between providers and other calls received.
• Triage and prioritize patient transfers to specialty care.
• Identifies resolves and escalates major issues and service failures that impede success.

• Associates Degree Graduate of an accredited school of nursing
• 3 years acute health care
• Ability to work with minimum supervision and handle multiple tasks critical thinking skills nurse triage prioritization skills excellent communication skills i.e. phone answering etiquette interpersonal skills and exhibit customer service principles.
• Ability to recognize analyze and solve a variety of problems.
• Basic computer keyboarding skills and knowledge of Microsoft Word Excel and Access.
• Demonstrate the ability to adapt to change with a focus on patient care and throughput.
• Time management and organizational skills.
• Knowledge of hospital insurance and successful completion of hospital account creation.
• RN - Licensed Registered NursePA - State of Pennsylvania Upon Hire or
• NLC Compact State RN License - Interstate Commission of Nurse Licensure Compact Administrators Upon Hire
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire

• Bachelors Degree Nursing

Lehigh Valley Health Network is an equal opportunity accordance with and where applicable in addition to federal state and local employment regulations Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race color religion sex age national origin sexual orientation gender identity disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include but are not limited to recruitment selection hiring transfers promotions terminations compensation benefits educational programs and/or social activities.

Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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