Transcend Business Cutover and Hypercare Sr Manager

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Technology Program/Portfolio Management

Job Category:

Professional

All Job Posting Locations:

Titusville New Jersey United States of America

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way. Learn more at is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one clean ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1 standardizing processes to have a cost-effective fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility.

Additionally the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

We are searching for the best talent for a Business Cutover and Hypercare Sr Manager in Titusville NJ with the option for Remote work! The Business Cutover & Hypercare Senior Manager is a member of the Deployment team and owns the end-to-end design and execution of Ramp Down Cutover and Ramp Up (Hypercare) activities for assigned releases. This role ensures business readiness manages hypercare phase confirms contingency and business continuity plans and coordinates cross-functional teams to achieve smooth go-lives and rapid stabilization.

A pre-identified candidate for consideration has been identified. However all applications will be considered.

• Own end-to-end Cutover & Hypercare planning and execution for assigned waves/regions: detailed checklists schedules resource plans dependencies acceptance criteria and alignment to technical milestones.

• Integration of Business and Technical Cutover plans including data migration validation and reconciliation interface sequencing (shutdown/enable) batch/job scheduling and transactional verification post-migration.

• Design and run business readiness assessments dress rehearsals and tabletop exercises to validate people processes and systems prior to cutover.

• Establish and operate the Hypercare Command Center: staffing model (shifts) playbooks communication cadence incident management downtime procedures and documentation.

• Coordinate cross-functional business resources (Finance Supply Chain Manufacturing Quality IT Deliver Plan) and third-party vendors to ensure coverage and operational continuity during cutover and hypercare.

• Provide timely status reporting risk and issue tracking and decision support to program leadership; own Go/NoGo readiness and stage gate entry/exit criteria.

• Act as primary point for business-impacting cutover or hypercare incidents; drive remediation and communication to senior leadership as required.

• Develop validate and own backout/rollback and contingency plans including trigger points and rollback criteria.

• Lead post-go-live stabilization lessons learned and continuous improvement actions for future waves.

• Mentor coach and develop Cutover & Hypercare team members and coordinate training for hypercare roles.

Education:

• Bachelors degree required; advanced degree preferred.

Required:

• Proven experience of 8years and at least 3 years leading cutover and hypercare activities on large complex ERP transformations.

• Demonstrated experience developing an integrated cutover plan for a transformation project.

• Proven ability to design and run command centers playbooks and incident management.

• Strong program project and stakeholder management skills across geographically dispersed teams and third-party vendors.

• Familiarity with Agile delivery and integrated release management practices.

Preferred:

• Excellent problem-solving analytical and decision-making skills under pressure.

• Strong written and verbal communication; comfortable communicating status and recommendations to senior leadership.

Other:

• Willingness to travel (25%50%).

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytics Dashboards Consulting Customer Alignment Data Analysis Developing Others Information Technology Strategies Lateral Leadership Organizing Process Improvements Product Portfolio Management Project Management Methodology (PMM) Project Management Office (PMO) Risk Assessments Robotic Automation Strategic Thinking Technical Credibility Training People

The anticipated base pay range for this position is :

$122000.00 - $212750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Companys long-term incentive program.



Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:

Vacation 120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year

Holiday pay including Floating Holidays 13 days per calendar year

Work Personal and Family Time - up to 40 hours per calendar year

Parental Leave 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave 80 hours in a 52-week rolling period10 days

Volunteer Leave 32 hours per calendar year

Military Spouse Time-Off 80 hours per calendar year

For additional general information on Company benefits please go to: - Experience:

Manager