Training Specialist Fleet Specialist
Dallas, TX - USA
Job Summary
- Partner with the Training Manager to design develop and update technical learning materials SOPs job aids interactive modules and assessment using established instructional design methodologies (e.g. ADDIE SAM).
- Directly conduct new-hire onboarding for Fleet Specialists executing the full training curriculum from classroom instruction through field certification.
- Deliver structured instruction across all VO and FS phases.
- Participate in VO and FS training ridealongs as a Fleet Specialist resource providing trainees with real-time context on vehicle systems operational support responsibilities and FS-VO coordination in the field.
- Guide FS trainees to meet all defined proficiency thresholds.
- Serve as the primary technical instructor for autonomous vehicle systems onboard hardware software interfaces diagnostic tools and fleet support procedures used by Fleet Specialists.
- Deliver and assess Platform Shakeout Test (PST) training and Mixed Reality Training (MRT) modules ensuring all FSs can execute these procedures accurately independently and safely.
- Execute the continuous learning framework by delivering refresher training and recertification following new SOPs truck upfits software updates and feature releases.
- Act as a key liaison between the Training Manager and Dispatch (FS Supervisors) to ensure engineering-driven changes are translated into clear executable field instruction.
- Utilize the Daily Training Tracker and Jira update processes to formally log and monitor FS trainee progress and ongoing development activities.
- Mentor high-performing Fleet Specialists through the Senior FS Trainer (Train-the-Trainer) program and support delivery of the Demo Readiness Certification.
- Support the Training Manager in overseeing training schedules tracking completion metrics managing LMS records and driving continuous improvement across all FS learning programs.
- Minimum of 3 years of direct experience as a Fleet Specialist or in a technically equivalent field operations role supporting autonomous or Class 8 vehicles.
- Strong technical aptitude with hands-on experience diagnosing troubleshooting and operating autonomous vehicle systems onboard hardware and software interfaces.
- Demonstrated familiarity with fleet support procedures including Platform Shakeout Tests Mixed Reality Training scenarios and pre/post-trip inspection protocols.
- Demonstrated ability to deliver structured safety-critical training and conduct performance assessments in a hands-on field environment.
- Strong interpersonal and communication skills with the ability to translate complex technical concepts into clear actionable instruction for trainees at all experience levels.
- Strong organizational skills and meticulous attention to detail including consistent and accurate record-keeping in LMS or tracking systems.
- Passion for self-driving technologies solving hard problems and building a culture of safety and operational excellence.
- Occasional travel to other operational sites may be required.
- Experience with Learning Management Systems (LMS) and training record administration.
- Prior experience delivering formal training coaching or mentorship to peers or new hires in a technical field operations environment.
- Experience as a certified trainer or assessor including participation in a Train-the-Trainer or similar instructor certification program.
- Familiarity with Jira dispatch systems or fleet management software used in autonomous trucking operations.
- Competitive compensation and equity awards.
- Health and wellness benefits encompassing Medical Dental and Vision coverage
- Paid parental medical and family care leave.
- Generous PTO Policy.
- Retirement savings plans including 401(k) or RRSP options.
- Health savings account contribution options.
- Daily drinks snacks and catered meals (when in office).
- Regularly scheduled team building activities and social events both on-site off-site & virtually.
- Additional benefits are offered and tailored to specific country locations.
- As we grow this list continues to evolve!
Required Experience:
IC
About Company
Perks/Benefits: Waabi provides a competitive benefits package that includes: Competitive compensation and equity awards. Health and wellness benefits encompassing Medical, Dental, and Vision coverage Paid parental, medical and family care leave. Generous PTO Policy. Retirement savings ... View more