Training Quality Advisor

Join International Motors in a pivotal role that helps shape the future of technician training. As a Training Quality Advisoryou will serve as the technical authority for training across key product platforms ensuring every training program is accurate field-ready and aligned with real-world diagnostic and repair practices before it reaches our dealer network.

Working closely with engineering service diagnostics and training teams you will provide the technical expertise needed to validate training content improve consistency across programs and support successful product launches. Rather than developing or delivering training you will ensure the training technicians receive is technically sound practical and effective from day one.

As International Motors continues to advance more sophisticated connected and software-driven vehicle technologies this role is critical to ensuring technicians have the knowledge and confidence to diagnose and repair our products correctly the first time. Your work will directly contribute to improving service quality technician readiness and the overall customer experience.

• Serve as the technical liaison between Product Engineering and Training teams to ensure training programs are accurate practical and aligned with real-world service needs.
• Lead the review and validation of training content to ensure it reflects current diagnostic processes repair procedures and technician workflows.
• Identify gaps between training service tools and technical information and drive alignment and resolution prior to product launch.
• Drive training readiness activities to support successful product introductions and ensure dealer network preparedness.
• Establish and promote consistent technical messaging repair approaches and service expectations across all training channels and locations.
• Collaborate with Training Delivery teams to ensure programs are effectively executed scalable and aligned with business objectives.
• Partner with Training Development teams to validate technical accuracy field relevance and overall effectiveness of training materials.
• Influence certification standards and requirements to ensure they accurately measure technician knowledge skills and readiness.
• Represent dealer and field perspectives in training strategy discussions to prioritize solutions that improve technician capability and service performance.

• Bachelors degree and at least 5 years of technical training experience
• At least 1 years of lead experience

OR

• Masters degree and at least 3 years of technical training experience
• At least 1 years of lead experience

OR

• At least 8 years of technical training experience
• At least 1 years of lead experience

• Qualified candidates excluding current employees must be legally authorized on an unrestricted basis (US Citizen Legal Permanent Resident Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g. H-1B status)

• Strong judgment in what matters most for technician readiness vs. what is nice to have
• Experience with dealer environments and real-world repair challenges
• Proven ability to interpret service information diagnostic workflows and repair procedures and translate them into training content
• Deep understanding of vehicle systems with a focus on architecture diagnostics and integrated platforms
• Proven ability to interpret service information diagnostic workflows and repair procedures and translate them into training content
• Credible technical voice with the fieldsomeone trusted to validate this is how it actually gets diagnosed and repaired
• Experience identifying gaps between engineering intent service procedures and training execution
• Strong ability to structure and simplify complex technical concepts into training-ready material
• Experience supporting or shaping certification paths technician progression and capability standards
• Ability to evaluate training effectiveness based on real-world technician performance and repair outcomes
• Strongjudgment on training depth sequencing and what is critical for technician readiness at launch
• Comfortable influencing without direct ownershipguiding not managing

This position offers competitive market-based compensation along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting expected salary offered for this position will fall within the stated range with the final offer based on the candidates applicable skills knowledge and experience.

About TRATON
With its brands Scania MAN International and Volkswagen Truck & BusTRATONSE is the parent and holding company of theTRATONGROUP and one of the worlds leading commercial vehicle manufacturers. The Groups product portfolio comprises trucks buses and light-duty commercial vehicles. Transforming Transportation Together. For a sustainable world.: this intention underlines the Companys ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Groups commercial growth.

About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831 to the 15000-person-strong company we are todayfew companies can lay claim to a history like International. Based in Lisle Illinois International Motors LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket everything we do our vision is to accelerate the impact of sustainable mobility to create the cleaner safer world we all deserve. As of 2021 we joined Scania MAN and Volkswagen Truck & Bus in TRATON GROUP a global champion of the truck and transport services industry. To learn more visit.

*International Motors LLC is d/b/a International Motors USA in Illinois Missouri New Jersey Ohio Texas and Utah.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.

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