Training Lead

Our purpose at Peets Coffee is the pursuit of betterbetter coffee for people and the planet. Our ambition is to become the chosen brand for coffee lovers around the world and we know earning that place means an uncompromising focus on quality craft and authenticity.

As part of Keurig Dr Pepper andJDE Peets the worlds leading pureplay coffee company Peets is growing as a global coffee brand anchored by a clear set of values that reflect who we are today and where were going.We Dare to Amaze Own It Make It Simple and WinTogetherchallenging ourselves every day to do better than the day before.

Wevelearned that the secret to great coffee is the people who make it and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.

Reporting to the Sr. Manager Training and Development the Training Lead drives the design development and ongoing evolution of engaging effective training content for Retail Field employees including Baristas Shift Leads and Store Managers. This role owns the creation of blended learning experiences such as workshops eLearning manuals and reference toolswhile ensuring content remains current accessible and aligned with business priorities. They also build and implement broader training programs that support skill development technology adoption leadership growth and compliance across the field.

Salary
$90000 $110000

Location
Emeryville CA Hybrid 3 days onsite

What You Will Do

In this role you willbe responsible for:

• Supportingend-to-end curriculum design for net-new and refreshed programs including NMT Origins and the Franchise Training Package

• Turningoperational priorities into learning assets including instructor guides learner materials video eLearning and assessments

• Building andmaintainingstrong cross-functionalpartnershipand SME management across R&D Retail Field RFS Coffee and HR

• Buildingassessment and measurement into every program including clear definitions of training completion and verification

• Establishingand upholdinginstructional design standards across templates accessibility brand voice and learner experience

• Adaptingand packagingnew and refreshed training content into a turn-key training program for franchiseusingnew and existing training content

• Launchingseasonal training programs to the field

Who You Are

The ideal candidate will have:

• 5 years of instructional design preferably in a multi-site retail hospitality or food service environment

• Strong command of adult learning principles blended learning design and competency-based assessment

• Hands-onproficiencywith authoring tools (Articulate Rise/Storyline or equivalent)LMSManagement(Workday Learninga plus) and video/asset production workflows

• Comfortable operating in ambiguity and translating high-level direction into structured scalable training programs; strong project managementskills

• Demonstrated experience building end-to-end programs and comprehensive training suites; portfolio of completed work a plus
• Excellentwritten and visualcommunication

• Strong cross-functional partnership and managementwith SMEs and key stakeholders

• Independent prioritization and excellent time management to work on multiple projects at once

• Experience integrating learning technologies and emerging AI tools into program design to improve speed scalability and learner experience

This description outlines the roles essential functions but may evolve with business needs.

What We Offer:
Were proud to offer a comprehensive package for full-time employees including:

• Recharge Time Paid vacation holidays and sick days.
• Health & Wellness Medical dental and vision coverage.
• Future You 401(k) plan with generous match program to help you save.
• Peace of Mind Life insurance disability and options for HSAs and FSAs.
• Everyday Perks Free coffee fresh baked goods and discounts.
• Growth & Support Career development and an Employee Assistance Program when you need it.

The target annual base salary range for this position is $90k$110k. The actual base salary offered will depend on a variety of factors including the applicants qualifications years of relevant experience specific and unique skills level of education certifications or licenses other legitimate non-discriminatory business factors and the geographic location of the addition to base pay individuals in this position may also be eligible to earn bonuses.

Additional Information
At Peets we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race color creed religion gender age marital status national origin sexual orientation gender identity citizenship status disability genetic information uniform service veteran status or any other category protected under federal state or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local ordinances.

Peets is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation please contact