Training & Field Support Specialist Washington, DC

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.Job Description
Suvi is seeking a qualified Training and Field Support Specialist to enhance our clients workforce by creating comprehensive course materials for analytical applications conducting training sessions in both virtual and traditional classroom settings and providing ongoing end-user support. Your expertise in training and development will play a pivotal role in ensuring the success and proficiency of our clients workforce.



To join our team of outstanding professionals apply today!


Responsibilities

Acquire a deep understanding and mastery of analytical applications to proficiently instruct end users on system functionalities.
Create comprehensive training materials tailored for various courses ensuring the effective transfer of knowledge to participants.
Offer frontline field support encompassing ad hoc training troubleshooting and critical incident assistance.
Liaison with developers to enhance tool capabilities.
Collaborate with stakeholders to implement and enhance training programs actively participating in refining offerings to meet evolving needs.
Additional Qualifications/Responsibilities
Qualifications

Active Top Secret security clearance with SCI eligibility.
Must be comfortable and available for 25% travel.
Experience developing and delivering training to intelligence personnel focused on using systems and tools to support analytic workflows.
Experience using analytic tools and databases to support intelligence analysis and production.
Excellent oral and written communication skills and outstanding customer service.
Intermediate level experience in Microsoft Office Suite (Outlook Word Excel PowerPoint etc.). Ability to perform data analysis and presentation using Excel statistical methods charts and pivot tables.
Knowledge and experience in Human Language Technologies (HLT) such as Computer Assisted Translation (CAT) tools Machine Translation (MT) Optical Character Recognition (OCR) Terminology Management (TMM) Automatic Speech Recognition (ASR and other HLT tools and processes.
Experience in a technical support position or training in a Windows-based IT environment (3 years of experience is preferred). Full-time internships may count for this experience.
A formal education in an IT subject training or education-related field is desired.
Experience with Intelligence Community (IC) operations platforms functions and terminology (2 years of experience preferred).
Experience supporting IT training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk/call center or similar work processes (1 year of experience preferred).
Experience with Federal State or Local/Tribal Law Enforcement Agency operations (preferred).
Experience with Intelligence Community Agencies and processes including the Intelligence Cycle (preferred).


Pay Range

$105000 - $115000
Benefits

Regular - The company offers a comprehensive benefits program including medical dental vision life insurance 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.