Training Experience Coordinator

THE ROLE
Were looking for an energetic people-first employee Training team member to bring our new leader onboarding to life. This isnt a desk job youll be on the floor every day running hands-on training sessions leading role plays and creating an environment where new hires learn by doing. Think less classroom more training theater.

Youll work closely with our People Development team to build and run a training program from the ground up one thats fun fast-paced and sets our new leaders up for real success from day one.

WHAT YOULL DO
Lead in-person training sessions for new leaders across our Lakeshore locations
Build and facilitate role play scenarios group activities and live practice exercises that bring our service standards to life
Create a training environment that is engaging high-energy and consistent
Develop training materials scripts and session guides as the program grows
Be present and visible on the floor coaching in the moment not just in the classroom
Explore and implement different learning formats (group sessions one-on-one coaching video scenario-based learning) to reach all types of learners
Track progress and give feedback to new hires and their managers
Grow alongside the program this role has leadership development built into it

WHAT WERE LOOKING FOR
Background in hospitality fitness or service you understand what great guest experience looks and feels like
Natural connector and communicator you light up a room and people want to follow your energy
Coordinator or lead level experience; ready to take the next step into leadership
Creative thinker who can turn a training concept into something people actually enjoy
Organized reliable and consistent training only works when its done the same way every time
A learner yourself open to coaching and growing into the leader this role will shape you to be

WHY LAKESHORE
Come join our team! At Lakeshore Sport & Fitness Chicagos #1 spot for sport fitness and fun were proud of our vibrant community and supportive culture where we keep improving and always celebrate each other. We offer competitive pay 401(k) PTO childcare a free membership discounts on services and more! If you are looking to start your career and grow this is the place to do it!