Training & Engagement Assistant (Human Resources)

Job Summary

The Training & Engagement Assistant provides administrative scheduling records communications and program support to the Executive Director - Training Engagement & Retention and the two Training Managers. The position helps ensure that JCCO training MVD Clerk training employee engagement retention coaching and workforce-development activities are organized documented communicated and delivered efficiently.

Essential Duties and Responsibilities

Training Administration and Logistics

Maintain the organization-wide training calendar class rosters registration lists attendance records room reservations equipment needs and training communications.

Prepare print organize and distribute training manuals job aids handouts sign-in sheets assessments certificates and facilitator materials.

Support MVD Clerk training by coordinating trainee schedules training locations manager notifications proficiency documentation and required learning materials.

Enter and maintain training completion assessment certification and cross-training records in approved tracking systems.

Assist with learning-management-system administration online course assignments user access completion tracking and reporting where applicable.

Coordinate training supplies vendors refreshments travel and other logistics within established procedures.

Employee Engagement and Retention Support

Provide logistical and administrative support for employee recognition engagement events surveys stay interviews career-development activities and retention initiatives.

Compile survey responses participation data exit/stay interview themes recognition activity and other information for review by the Executive Director.

Prepare employee communications flyers invitations reminders newsletters and program materials related to training engagement and development.

Maintain files and tracking logs for coaching resources performance-development tools and approved manager-support materials.

Administrative Support

Manage calendars meetings correspondence records purchase requests invoices and routine office support for the Training & Engagement function.

Prepare agendas meeting notes reports presentations spreadsheets and status updates.

Receive employee and manager inquiries route matters to the appropriate Training Manager Executive Director Human Resources staff member or division leader and maintain appropriate confidentiality.

Assist with special projects election-related staffing/training support and organization-wide initiatives as assigned.

Protect confidential employee training performance and organizational information.

Perform other related duties as assigned.

Minimum Qualifications

Ability to be bonded.

Two (2) years of progressively responsible administrative training-support human-resources education customer-service or related experience preferred.

Experience coordinating schedules maintaining records preparing communications and supporting multiple leaders or programs preferred.

Equivalent combinations of education training and experience may be considered.

Physical Demands

Work is primarily performed in an office and training environment and requires the ability to communicate effectively using speech hearing and vision. The position requires frequent use of computers and office equipment occasional travel among JCCO locations and occasional bending reaching standing and lifting or moving materials weighing up to 25 pounds.

High School Diploma/GED

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays Short Term Disability Long Term Disability 401K/403b Plan Pension/Retirement Educational Assistance