Training & Development Specialist

Join the dynamic journey at Vynca where were passionate about transforming care for individuals with complex needs.

Were more than just a team; were a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence Compassion Curiosity and Integrity we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca our mission is to provide comprehensive care for more quality days at home.

About the Job

The Training and Development Specialist for the Enhanced Care Management (ECM) program holds a crucial role in the design implementation and evaluation of training programs. These programs aim to ensure all staff possess the requisite knowledge and skills to effectively deliver ECM services. This individual will contribute to workforce development by managing onboarding processes compliance training continuing education and quality enhancement initiatives all of which are aligned with Californias Medi-Cal transformation goals under CalAIM.

At this time we are only considering applicants in the following states: California Georgia Texas Arizona Colorado Florida Illinois Nevada North Carolina Oregon Utah and Washington.

What youll do

• Develop implement and maintain comprehensive training programs for the ECM Quality and Training Department.

• Coordinate and deliver training sessions on ECM core competencies program standards documentation requirements and cultural sensitivity.

• Conduct onboarding for new ECM team members and facilitate ongoing training for existing staff adhering to CalAIM and Department of Health Care Services (DHCS) guidelines.

• Assess and evaluate the efficacy of training programs through assessments feedback mechanisms and performance metrics.

• Participate in internal and external audits assisting with performance improvement plans as required.

• Liaise with internal leadership and external stakeholders such as community-based organizations and health plans to identify training needs and ensure alignment with ECM objectives and Medi-Cal regulations.

• Maintain meticulous training records and ensure staff fulfill continuing education and compliance obligations.

• Assist in the creation and dissemination of training materials job aids and guidance documents.

• Support quality improvement initiatives by integrating lessons learned and best practices into training protocols.

• Ensuring cross-functional collaboration and alignment with the Quality/ Education and ECM operation leaders.

• Participate in and own various training projects in collaboration with Director Training and Quality.

• Remain abreast of CalAIM policy modifications ECM provider mandates and workforce development trends.

Your experience and qualifications

• Bachelors degree required. Masters in Health Care Administration preferred.

• 2 years of experience in adult education staff training and development preferably within a healthcare behavioral health or social services environment.

• Willing and able to work Monday through Friday 8:30am to 5pm Pacific Time with possibility for potential evenings and weekends.

• Experience working with Medi-Cal populations ECM or CalAIM programs is highly desirable.

• In-depth knowledge of adult learning principles and instructional design methodologies.

• Exceptional presentation facilitation and communication proficiencies.

• Capacity to analyze training requirements and formulate responsive curricula.

• Proficiency in utilizing learning management systems (LMS) Google Suite and virtual training platforms (e.g. Zoom Microsoft Teams).

• Highly organized with the ability to manage multiple priorities within a dynamic setting.

• Cultural competence and the ability to interact effectively with diverse populations.

Preferred Qualifications:

• Bilingual in Spanish a plus.

• Familiarity with the CalAIM initiative Enhanced Care Management and community-based care models.

• Experience with trauma-informed care motivational interviewing or other relevant therapeutic approaches.

• The hiring process for this role may consist of applying followed by a phone screen online assessment(s) interview(s) an offer and background/reference checks.

• Background Screening: A background check which may include a drug test or other health screenings depending on the role will be required prior to employment.

• Job Description Scope: This job description is not exhaustive and may include additional activities duties and responsibilities not listed herein.

• Vaccination Requirement: Employees in patient client or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.

• Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.

• Equal Opportunity Employer: At Vynca Inc. we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race color religion age national origin ancestry ethnicity gender gender identity gender expression sexual orientation marital status veteran status disability genetic information citizenship status or membership in any other protected group under federal state or local law.

• Environmental Conditions and Physical Requirements: Works with Vynca patients/clients remotely and/or in-person. Successfully performs the essential duties and responsibilities of the position through the use of physical activities as described below:

  • Regularly requires sitting standing walking talking use of hands listening and observing.

  • Regularly requires working at a computer for an entire shift (with appropriate breaks).

  • Regularly requires use of laptop and video-conferencing technology.

  • Occasionally requires reaching stooping bending kneeling and lifting items weighing 25 pounds or less.

  • Occasional travel may be required to perform job duties attend training or company events.

Required Experience:

IC