Training Coordinator IIInstructor
Richland County, OH - USA
Job Summary
- Job Responsibilities
Training Coordinator II/Instructor
The Department of Administrations (Admin) Division of State Human Resources is seeking an enthusiastic Training Coordinator II/Instructor to join our Learning and Organizational Development (LOD) team. The LOD team fosters the coordination and delivery of professional development and training initiatives for state employees. In this role you will provide efficient and reliable administrative support for the Learning and Organizational Development team working to ensure the delivery of accurate precise and effective services to all customers. This role is ideal for an individual with exceptional communication skills a deep understanding of adult learning principles and focused on facilitating engaging learner-centered experiences.
This position is onsite in Columbia SC.
Responsibilities of the Training Coordinator II/Instructor:- Consult and coordinate with agencies and provide both customized and open enrollment training courses to include conducting needs assessments. Present soft skills content and facilitate trainee group problem solving and group processing.
- Lead the development planning and coordination of the Train the Trainer program. Develop and track training metrics and surveys to evaluate the Train the Trainer program.
- Design and develop engaging instructor-led and eLearning training programs using Adult Learning Theory and instructional design principles. Create lesson plans presentations activities job aids facilitator guides and other learning materials that support effective learning outcomes. Maintain and update training content manuals and learning resources to ensure accuracy consistency and compliance with agency and LOD standards.
- Lead all aspects of the Customer Service course (custom and open enrollment) to include consulting and coordinating with agencies for all custom Customer Service training requests. Create curriculum to meet the developmental needs of each specific customer. Develop and track training metrics and surveys to evaluate the Customer Service course offering.
- Assist in the coordination of the Certified Public Manager (CPM) and LeadSC certification programs.
- Serve as a Learning Management System (LMS) administrator. Input and update information into the Learning Management System.
- Perform other duties as assigned.
- Minimum and Additional Requirements
A bachelors degree and relevant training and development experience.
Additional Requirements:- Knowledge of applicable adult learning principles and best practices.
- Knowledge of methods and techniques of conducting formal and informal training sessions.
- Knowledge of visual aid use and development.
- Ability to conduct conferences lead discussions instruct training groups and stimulate individuals and groups in the learning process.
- Ability to establish and maintain effective working relationships.
- Skill in utilizing Microsoft Office products.
Applicants indicating college credit or degree(s) on the application may bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application if required by the hiring department or if desired by the applicant. Please note that some areas of the Department may require anofficial certified copy of the transcriptprior to hiring or within a specific timeframe required by that area after hiring. Failure to produce an official certified transcript may result in not being hired or termination.- Additional Comments
The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race color religion sex (including pregnancy childbirth or related medical conditions including but not limited to lactation) national origin age (40 or older) disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees:
*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.- Health dental vision long-term disability and life insurance for employees spouse and children. Clickherefor additional information.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- S.C. Deferred Compensation Program available(S.C. Deferred Compensation)
- Retirement benefit choices*
Required Experience:
IC