Trainer
Job Location:
San Antonio, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Department:
Job Summary
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the worlds most iconic brands. We designoperationalize and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first working together to make others successful andestablishinga rich and empowered work culture we create opportunities for our people and the businesses we serve to be successful.
Summary
TheTraineris responsible forfacilitatinginstructor-led training developing classroom materials and evaluatingand improvingtrainingprogram involves workingwith program leaders clientssubject matter expertsandotherTalentDevelopmentteam memberstoidentifytraining needs and performance gapsand recommend solutions.
Essential Job Functions:
Facilitate instructor-led training for assignedareasorvertical.
Collaboratewithinstructional designers and other trainers to developfacilitator and participantmaterials including presentations exercises role playsjob aids participant guidesand quizzes.
Consult with leadership/client toidentifyknowledge skills abilities and program specific information and tools to trainnew hires.
Consult with assigned program leadership todetermineperformance gaps of existing employees and recommend solutionsto improve performance.
Apply adult learning best practices and client requirements to the training deliverable.
Evaluate training program effectiveness and make improvements.
Perform other duties as assigned.
Knowledge Skills and Abilities:
Excellent communicationand presentationskills.
Ability to collaborate with a diverse range of internal and external stakeholders and cross-functional team members.
Proficiencywith Microsoft Office Suite (PowerPoint Word Excel Outlook).
Readilylearns and adoptsnew technologies.
Knowledge of adult learning principles.
Open to receiving and giving feedback.
Has a growth mindset.
Proficientproblem solvingskills.
Effectivetime management and organizational skills.
Job Requirements:
High School Diploma
Bachelors degree preferred
Minimum ofone years experiencein training delivery or equivalent combination of training and/orrelatedprogramexperience
Ability to travel up to 25% of the time
Four (4) in-office workdays per week and theoptionto work remote OR in office on fifth (5th) dayor remote as assigned
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email .
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:
- Medical dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only:Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable in accordance with the Los Angeles County Fair Chance Ordinance for Employers Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position as outlined above may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.
Required Experience:
IC
About Company
MarketSource offers amazing opportunities to represent some of the world's leading brands. Search our job openings now!
