Trade & Operations Support

ION Group


Job Location:

Jersey, NJ - USA

Monthly Salary: $ 100000 - 125000
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

The Role:

Trade & Operations Support provides external-facing support for client trading workflows along with oversight of internal platforms and systems during designated off-hours shifts.

Key Responsibilities:

  • Provide external-facing support of client trading workflows during extended hours equity and option trading sessions
  • Monitor the health and performance of internal trading systems and external connectivity
  • Troubleshoot and escalate operational connectivity and client-related issues in real time
  • Collaborate with internal teams including Routing Clearing Integration and Sales to support and enhance the client experience.
  • Execute day-to-day operational processes while continuously identifying and driving improvements to trade desk workflows
  • Document incidents issues and resolutions to support operational transparency and continuous improvement

Required Skills Experience and Qualifications

  • 15 years of experience in trading operations trade support or market operations
  • Familiarity with equity and options trading workflows preferred
  • Experience in a high-volume time-sensitive trading environment
  • Prior client-facing support experience strongly preferred
  • SIE Series 7 Series 57 or willingness to obtain

Core Competencies:

  • Strong problem-solving and analytical skills
  • Ability to work independently and make sound decisions in a low-supervision environment
  • Excellent communication skills both written and verbal
  • High attention to detail and accuracy
  • Ability to remain calm and effective under pressure
  • Strong sense of accountability and ownership
Salary Range and Benefits:
The estimated salary range is $100000 - $125000. Salary is negotiable depending on experience and skills.
Our total rewards program is designed to support employee well-being and professional growth. We offer a competitive benefits package including a discretionary bonus paid holidays a 401(k) and comprehensive medical dental and vision coverage. Additional benefits include life insurance short and long-term disability Commuter FSA Family Building Benefits and benefits are subject to eligibility requirements.
About us:
Were a diverse group of visionary innovators who provide trading and workflow automation software high-value analytics and strategic consulting to corporations central banks financial institutions and governments. Founded in 1999 weve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2000 of the worlds leading corporations including 50% of the Fortune 500 and 30% of the worlds central banks trust ION solutions to manage their cash in-house banking commodity supply chain trading and risk.
Over 800 of the worlds leading banks and broker-dealers use our electronic trading platforms to operate the worlds financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint cutting edge products and over 40000 customers worldwide provide an unparalleled career experience for those who share our vision.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities abilities cultures and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
The Role:Trade & Operations Support provides external-facing support for client trading workflows along with oversight of internal platforms and systems during designated off-hours shifts.Key Responsibilities:Provide external-facing support of client trading workflows during extended hours equity an...

About Company

Company Logo

ION financial software improves decision making, simplifies complicated processes and empowers you by providing the right tools.

View Profile View Profile