TownePlace Suites Chattanooga Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Our I-75 hotel has everything travelers need for a comfortable and productive visit. All of our hotel suites feature a fully equipped kitchen with sleeping and working areas. Guests can spread out in our spacious suites perfect for groups or families. They can wake up every morning to a free breakfast buffet featuring a choice of healthy and tasty options. Complimentary wireless Internet throughout the hotel makes it easy to stay connected. We also offer 24-hour access to our fitness center and business center as well as an indoor pool. Located less than 1 mile from the hotel guests enjoy Hamilton Place Mall in Chattanooga TN with its premium shopping and dining choices. Our hotel is also close to the Tennessee Aquarium and Lookout Mountain and provides easy access to I-75 and I-24.

Required Experience:

Unclear Seniority