TNVR Liaison & Community Cat Coordinator

VENTURA COUNTY ANIMAL SERVICES

Ventura County Animal Services (VCAS) is an open admission life-saving municipal animal welfare agency committed to protecting and improving the lives of animals and residents throughout Ventura County. At VCAS youll be part of a mission-driven team that provides compassionate care and vital services including animal sheltering pet adoptions lost & found field services cruelty investigations pet licensing TNR surgical services low-cost vaccination clinics volunteer and foster programs and emergency disaster response.

We are dedicated to enhancing the health safety and well-being of animals in our care and within our community. Through timely compassionate service education and outreach we empower our community to become active partners in animal welfare while safeguarding the health and safety of the people of Ventura County. While administration duties will be primarily at the Camarillo shelter incumbent may be required to drive throughout Ventura County.

Join VCAS and be part of a team where your passion and skills can create a lasting impact for both animals and people every day.

THE POSITION

PAYROLL TITLE: Animal Care Technician II

EDUCATIONAL/BILINGUAL INCENTIVE: Incumbents may be eligible for an educational incentive of 2.5% 3.5% or 5% based on completion of an Associates Bachelors or Masters degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

Animal Care Technician II is represented by the Service Employees International Union (SEIU) and is eligible for overtime compensation.

TENTATIVE SCHEDULE
OPENING DATE: Thursday May 28 2026
CLOSING DATE:Continuous and may close at any time; therefore the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs.

Duties may include but are not limited to the following:

• Creates and supports neighborhood-based Trap Neuter Vaccinate and Release (TNVR) groups to address local overpopulation.
• Develops and delivers educational programs on community cat management and Trap Neuter Vaccinate and Release (TNVR) best practices.
• Coordinates targeted Trap Neuter Vaccinate and Release (TNVR) operations in priority areas using intake and complaint data.
• Assists with logistics trap distribution and volunteer coordination for Trap Neuter Vaccinate and Release (TNVR) events.
• Provides community Trap Neuter Vaccinate and Release (TNVR) volunteers with supplies for animals as needed; ensures volunteers are adhering to best practices.
• Maintains accurate records of colonies sterilizations vaccinations and community engagement activities.
• Maintains and updates veterinary appointment scheduling and training scheduling programs.
• Acts as a liaison to the Ventura County Animal Services (VCAS) Community Outreach Manager for spay/neuter/vaccination services via Pets for Life.
• Maintains consistent contact and communication with community volunteers throughout the day by phone email text message; maintains the resources webpage to assist community Trap Neuter Vaccinate and Release (TNVR) volunteers.
• Performs administrative duties including data entry/updating volunteer program software and shelter software; updates program policies procedures manuals and other materials as needed.
• Produces monthly summaries and quarterly public dashboards on program outcomes.
• Builds partnerships with clinics nonprofits and community organizations to expand Trap Neuter Vaccinate and Release (TNVR) capacity.
• Creates social media posts to market program as well as recruit community Trap Neuter Vaccinate and Release (TNVR) volunteers.
• Performs other related duties as assigned.

These are entrance requirements to the exam process and ensure neither continuance in the process nor placement on an eligible list.

EDUCATION TRAINING and EXPERIENCE:

Any combination of experience which has led to the acquisition of the required knowledge and abilities related to the area of assignment.

• One (1) year experience (full-time regular employment) in caring and handling animals in an animal control/regulatory agency veterinary office animal care facility or animal hospital.

OR

• One (1) year experience as an Animal Care Technician I OR Animal Control Officer I with the County of Ventura.

NECESSARY SPECIAL REQUIREMENTS:

• Two (2) years of program development and implementation.
• Knowledge of Trap Neuter Vaccinate and Return (TNVR) and humane community cat management practices.
• Two (2) years of experience in animal welfare community outreach or related field.
• Strong communication and organizational skills.
• Ability to engage with diverse communities and build collaborative relationships.
• Proficiency with data tracking tools and basic mapping concepts.
• Must possess and maintain a valid California driver license.
• Must be willing and able to work at various locations and travel throughout Ventura County.
• Intermediate proficiency in Microsoft Office programs (Word Excel PowerPoint).
• Must be willing and able to work in a facility where euthanasia is performed.
• Must be proficient with the Departments shelter software program (Chameleon) and foster management program within the first six (6) months of hire.
• Incumbents may be required to wear a uniform during work hours.
• Must be willing and able to stand for long periods of time bend stoop reach and lift/carry animals and equipment weighing up to 50 lbs.
• Must be willing and able to work rotating shifts including days evenings nights weekends holidays stand-by for emergency calls and work in all weather conditions.

• Experience implementing TNVR programs at scale.
• Familiar with Pets for Life or similar equity focused service models.
• Bilingual skills particularly in Spanish or other languages commonly spoken in Ventura County.
• Experience with grant writing volunteer management and partnership development.

KNOWLEDGE SKILLS and ABILITIES

• Trap Neuter Vaccinate and Release (TNVR) and humane community cat management practices and methods for accurately gathering synthesizing evaluating or conveying information;
• Principles and techniques of community volunteer coordination including training recruiting and education of best practices.

• Modern office methods and practices; program development and implementation;
• Record maintenance systems;
• Letter writing grant writing report compilation and public contact techniques.

• Exceptional customer service and dealing with difficult customers;
• De-escalation techniques;
• Organization and time management;
• Problem solving and utilizing good judgement.

• Follow complex oral and written instructions;
• Demonstrate effective communication skills verbally and written;
• Cultivate community relationships and maintain confidential information;
• Work in a facility where euthanasia is performed;
• Remain calm yet assertive in stressful situations;
• Suspend personal judgment when dealing with customers.

Supplemental Information:

The position may involve moderate to extensive public contact depending on assignment; work in both indoor and outdoor environments; frequent exposure to animals of various species and sizes; exposure to odors airborne particles such as animal fur and potentially toxic chemicals; as well as working in environments with high noise levels.

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore apply as soon as possible if you are interested. Your application must be received by County of Ventura Human Resources in Ventura California no later than 5:00 p.m. on the closing date.

To apply online please refer to our website at If you prefer to fill out a paper application form please call for application materials and submit them to County of Ventura Human Resources 800 South Victoria Avenue L-1970 Ventura CA 93009.

NOTE: If presently permanently employed in another merit or civil service public agency/entity in the same or substantively similar position as is advertised and if appointed to that position by successful performance in a merit or civil service style examination then appointment by Lateral Transfer may be possible. If interested please click here for additional information.

NOTE TO APPLICANTS: Sufficient information must be provided under the Education/Work Experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications to determine eligibility. A resume may be attached to supplement your responses in the above referenced sections; however it may not be substituted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE qualifying:All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicants qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration. it is highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as See Resume or Refer to Resume are not acceptable and may disqualify an applicant from further evaluation.

APPLICATION EVALUATION qualifying: All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the recruitment process.

WRITTEN EXAMINATION - 100%: A un-proctored online internet-based job-related written examination will be conducted to test applicants knowledge of general animal knowledge best customer service practices and animal care and handling. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

PERFORMANCE EXAMINATION - Pass/Fail:Applicants will be required to complete several job-related tasks where essential job duties and the job environment are simulated. The method of completing the tasks the time required and the final product will be scored and evaluated. Events may include but are not limited to animal handling (both dog and cat) and lifting.Applicants must pass the exam to qualify for placement on the eligible list.