Tier 1 Regional Field Operations Technician Milwaukee, WI
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Experience Required:
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Job Summary
West Networks a leading managed network infrastructure services provider based in Gainesville Florida is proud to announce a new Field Services opportunity based out of Milwaukee Wisconsin. This full-time position will support a major client installation project followed by ongoing regional field support.
Now Hiring in Milwaukee WI.
We are seeking a Field Operations Technician based out of Milwaukee WI to join our growing team. This is a full-time permanent Tier 1 position. Youll start with a hands-on installation project (approximately 1 month) then transition into ongoing maintenance support and future regional projects as they arise.
Job Description
- Position Title: Field Operations Technician (Tier 1)
- Employment Type: Full-Time W2
- Salary: Starting at $50000 per year
- Work Location: Based out of Milwaukee WI
- Initial Phase: Full-time onsite for approximately 1 month during installation
- Ongoing: Occasional onsite maintenance visits as needed; additional regional projects assigned as they come up
- Initial Phase: Full-time onsite for approximately 1 month during installation
- Reporting To: Field Operations Manager
Requirements
Role Expectations
- Support full-time onsite installation of network infrastructure during the initial 1-month project
- Provide ongoing onsite maintenance and troubleshooting once the project is live
- Prepare and submit onsite status and maintenance reports following each visit
- Be available to support additional projects in the Milwaukee region as theyre assigned
- Be physically capable of performing hands-on installations maintenance and equipment checks
- Maintain a positive professional and presentable demeanor at all times
- Able to crimp cables patch into networks run clean and tidy Ethernet wiring and leave every job site better than you found it
- Willing to learn and grow with our team and technology stack
- Collaborate with our Tier 2 and Tier 3 teams based in Florida and Texas to support the clients ongoing network needs
Benefits
Benefits Package
- Health Insurance
- Dental & Vision Insurance
- Paid Time Off
- Company Cell Phone
- Company Laptop
- Company Vehicle (subject to approval)
- Profit-Sharing Bonuses (eligible after 6 months of employment)
Required Skills:
Role Expectations Support full-time onsite installation of network infrastructure during the initial 1-month project rollout Provide ongoing onsite monitoring troubleshooting and maintenance once the project is live Prepare and submit onsite status and maintenance reports following each visit Be available to support additional projects in the Shreveport region as theyre assigned Be physically fit and capable of performing hands-on installations and equipment checks Enjoy working with customers and solving problems in the field Maintain a positive professional and presentable demeanor always Able to crimp cables patch into networks run clean and tidy Ethernet wiring and leave every job site better than you found it Willing to learn and grow with our team and technology stack Collaborate with our Tier 2 and Tier 3 teams based in Florida to support the clients ongoing network needs
Required Education:
Minimum RequirementsHigh School Diploma or GED requiredPreferred (not required)Associates degree in IT Networking Electronics or a related fieldVocational/technical school training in networking or telecommunicationsMilitary technical training (e.g. IT communications or electronics MOS/rating) often valuable for field roles
