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The UPS Store Retail Store Lead Austin, TX

UPS


Job Location:

Austin, TX - USA

Yearly Salary: $ 7 - 12
Posted: 14 June 2026 (30+ days ago)
Application Deadline: 11 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position is a key leader with ultimate responsibility for day-to-day operations and success of this retail location. This position ensures efficiency and profitability and that sales and financial goals are met. Critically this position focuses on self-development under guidance from his or her Primary Operator and coaching and development of his or her people with intent to maintain a pipeline of future talent in-store and within the broader organization. This position acts as keyholder (open and close the store) manages productivity and labor hours and ensures the stores team delivers World Class customer service to all. This position spends approximately 80% of their time in front end operations and leading the team to meet store goals including training and development where opportunities are identified. The remainder of their time will be spent coordinating with the Human Resources team in hiring managing personnel concerns onboarding offboarding and other; managing to a P&L with cost and expense control; ordering supplies; paying bills; and coordinating facilities maintenance and improvements as identified.

RESPONSIBILITIES
  • Manages and oversees store operations develops a routine for opening and closing ensures efficient functioning of the store manages the sales floor and provides maximum profitability

  • Implements human resource duties in coordination with the HR team including recruiting hiring training and firing managing schedules assigning responsibilities and setting sales quotas and performance management based on metrics

  • Reviews daily employee timesheets and submits for payroll processing

  • Administrates accounting functions meets monthly quarterly and annually about sales and financial targets manages the budget and generates payroll by adhering to payroll policy.

  • Pays bills including rent utilities vendors and others

  • Controls inventory to ensure sufficient stock daily and weekly counts rotated and changed by season store specials or sales.

  • Enforces exceptional customer service setts criteria for staff establishes security and safety measures creates emergency and lock-down strategy and ensures health and safety compliance

  • Manages loss prevention through security requirements and monitoring strategies audits paperwork and inventory levels and appropriately handles broken or damaged merchandise

  • Oversees store maintenance including cleanliness safety and organization

  • Performs other duties as assigned


QUALIFICATIONS

Requirements

  • High school diploma or GED

  • Previous store management experience required including personnel and financial management experience

  • Strong computer skills including Microsoft Office and Adobe Suite

  • Outstanding phone skills

  • Bona fide management/leadership skills

  • Willing to accept full accountability for store operations


Preferences

  • The UPS Store Certified Operator training preferred - will be a requirement upon hire

  • Advanced education degree coursework or tech school

  • P&L experience

Additional Information for Internal Candidates:

The Lead will cover a single location in Austin TX

This job is a grade 200 -- $55K Commissions (depends on sales of store but approx. $7-12K annually paid quarterly)

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination harassment and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S. an alien lawfully admitted for permanent residence or an alien authorized to work in the U.S. for this employer.


About Company

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United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more

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