The UPS Store Instructional Design Videographer Specialist San Diego

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The UPS Store Inc. a wholly owned subsidiary of UPS is the worlds largest franchisor of retail shipping postal printing and business service centers. The UPS Store has over 5000 independently owned locations in the U.S. and Canada. If youre seeking an exciting and dynamic career opportunity wed like to hear from you!

The UPS Store (TUPSS) Instructional Design Videographer Specialist is responsible for creating video content that supports the knowledge and skill development of training programs and materials for The UPS Store franchise network utilizing instructional design methods to design and apply effective video instruction.

They work closely with subject matter experts (SMEs) managers vendors and various cross-functional teams to understand aspects of policies procedures systems and skills that require instruction and to recommend appropriate video training solutions that align with project and company objectives.

They upload new training elements into the learning management system (LMS) for the franchise network. The TUPPS Instructional Design Videographer Specialist manages and coordinates projects to create video content and other resources applicable to business unit needs and best practices.

RESPONSIBILITIES AND DUTIES

• Content Conceptualization: Coordinates with Instructional Design team members SMEs and project managers throughout video course development (i.e. initial planning content brainstorming sessions media development and scriptwriting) to meet goals and objectives.
• Planning and executing video shoots including location scouting and directing. Capturing high-quality video and audio footage. Setting up and operating cameras lighting and audio equipment.
• Oversee the casting coordination and management of principal talent background performers and voice actors ensuring alignment with production goals schedules and creative direction.
• Editing video and audio footage adding graphics closed captioning and special effects.
• Managing video libraries and assisting with distribution strategies across various platforms.
• Collaborating with clients and stakeholders to develop creative concepts storyboards and scripts.
• Keeping current with video trends techniques and technologies.
• Assess the effectiveness of training programs through various methods and make data-driven improvements to enhance future training initiatives.
• Convert existing instructional materials (Job Aids QRGs FAQs etc.) into microlearning video formats to promote learner engagement that meets project specifications.
• Gathers data on training needs and learning interventions to integrate the design of training materials and programs.
• Collects content for development of training materials (e.g. text graphics animations audio glossary test questions etc.) to ensure alignment with training and learning development strategies.
• Reviews procedures and guidelines for training programs and learning interventions to guarantee instructional materials meet outlined learning and training goals across business units.
• Identifies the most recent innovation in the technology of online video learning and suggests ways that training projects could be updated or improved.

RELEVANT KNOWLEDGE AND SKILLS

• Demonstrates a general understanding of ways to identify and measure the current needs of the customer or business; uses the business need to help define the projects requirements.
• Strong storytelling abilities visual design sense and the ability to create engaging and informative video content.
• Overseeing the maintenance and proper use of video equipment.
• Applies knowledge of adult learning theory and course design to the creation of instructional materials; evaluates existing analysis to identify learning gaps and provide recommendations; assists in the alignment of training to business outcomes; demonstrates ability to identify implementation gaps and provides suggestions for improvement; identifies appropriate measurement to assess learning.
• Multicultural Agility: Recognizes the importance of understanding global and cultural diversity; interested in learning about cultural differences that impact business.
• Demonstrates understanding of implementation objectives project plan and ones role within a project; participates in the implementation of a project; provides timely thorough and concise updates for the area of responsibility; identifies areas of risk and properly communicates them to the project manager.
• Ensuring all aspects of video production from filming to editing are executed at a high standard.

Preferred Qualifications:

• Bachelors Degree (or internationally comparable degree) Video Production Visual Communications Journalism Media Production Digital Media or related discipline.
• Experience developing corporate training video content and/or materials.
• Minimum of 2 years of experience in video production and editing.

Required Qualifications:

• Experience demonstrating proficiency with Microsoft Office Suite products (Word Excel and PowerPoint).
• Proficiency in video cameras lighting audio recording and video editing software (e.g. Adobe Premiere Pro Adobe After Effects Adobe Photoshop Adobe Illustrator).
• Experience in Corporate Instructional Video Instructional Design and/or Corporate Training required!
• Candidates must reside within the San Diego territory due to project requirements!

Additional Information for Internal Candidates:

• This job is a grade 10E
• The last day to apply is 11:59pm Aug 21 2026

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position would be $31.05/hr. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge skills and education/training and a candidates work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

Hired applicants may be eligible for Medical/prescription drug coverage Dental coverage Vision coverage Flexible Spending Account Health Savings Account Dependent Care Flexible Spending Account Basic and Supplemental Life Insurance & Accidental Death and Dismemberment Disability Income Protection Plan Employee Assistance Program 401(k) retirement program Vacation Paid Holidays and Personal time Paid Sick and Family and Medical Leave time as required by law and Discounted Employee Stock Purchase Program.

Employee Type:

UPS is committed to providing a workplace free of discrimination harassment and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

UPS does consider job applicants with prior criminal convictions

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S. an alien lawfully admitted for permanent residence or an alien authorized to work in the U.S. for this employer.

Pay Range: