Partner Success Manager

Sourgum is transforming the $100B waste and recycling industry through cutting-edge technology that makes waste removal simpler smarter and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costssaving our customers an average of 20%. Leveraging proprietary datasets an advanced operating system and a carefully curated network of 5000 trusted vendors we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts.

Were a fast-growing venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry and were just getting started. Our investors include Spark Capital Founder Collective Suffolk Technologies 186 Ventures and River Park Ventures the same funds that backed category-defining companies like Slack Anthropic Uber Venmo and Amazon Pharmacy.

If youre driven by the opportunity to build something groundbreaking wed love to meet you.

The Role:

Sourgum is seeking a dynamic and driven individual to join our team as a Partner Success Manager. The Ideal candidate will work closely with our Sales and Operations teams to maintain and expand relationships with our partner vendors. This role requires exceptional communications skills negotiations abilities attention to detail and proactive approach to relationship management.

What youll be doing:

• Nurture strong relationships with partnered vendors facilitating effective communication between vendors and internal teams to ensure the highest levels of vendor and customer satisfaction.

• Source and onboard new vendors based on company needs.

• Ensure vendors comply with Sourgums systems and procedures.

• Monitor service quality and customer satisfaction addressing any issues with underperforming vendors promptly and effectively.

• Support the Account Executive team by negotiating with partner vendors to secure favorable rates to specific projects.

• Support the Enterprise Sales team throughout the sales cycle by serving as the primary liaison with hauling partners.

• Stay informed about industry trends regulations and best practice to better understand vendors and contribute to companys growth

The qualifications you need:

• You must be customer obsesses and tech-enabled

• Ability to commute to Jersey City NJ office 4 days a week (Exchange Place)

• Proven experience in account management vendor management procurement or sales within a B2B industry.

• Strong communication and interpersonal skills with ability to build rapport and trust with vendors and internal teams

• Excellent negotiation skills

• Demonstrated problem solving skills and the ability to work effectively in a fast-paced environment.

• Comfortable adapting to evolving technologies and incorporating them into day-to-day responsibilities.

• Commitment to upholding company values of integrity sustainability and excellence.

• Prior experience in the waste & recycling industry construction trucking or similar industry is a plus

Benefits

• Company stock options as part of your compensation package giving you the opportunity to share in our companys success and build long-term financial growth.

• A positive and collaborative work environment with a focus on innovation and sustainability.

• Flexible/Unlimited PTO

• Comprehensive benefits package including health insurance (medical dental vision LTD Life Insurance etc.) retirement plans (401K).

• Access to hundreds of gyms studios and wellness appsall through one easy membership provided by your Wellhub.

• Yearly Personal Development Budget

• Opportunities for professional development and career advancement within a growing company.

Required Experience:

Manager