Temporary WIC Lactation Consultant (PRN)

About This Position

Purpose:

Under general supervision this position serves as an International Board Certified Lactation Consultant (IBCLC) within Austin Public Health providing lactation services directly to clients facilitating breastfeeding education activities and promoting lactation support within the community.

Duties Functions and Responsibilities:

Essential duties and functions pursuant to the Americans with Disabilities Act may include the following. Other related duties may be assigned.

Provides consultative services appropriate for a professional Lactation Consultant that is certifiedthrough the International Board of Certified Lactation Consultant Examiners (IBCLE) Documents encounters with clients according to policies and procedures set by the WIC Program. Maintains complete and accurate records of client status. Follows policies and procedures for maintaining inventory of equipment and supplies. Conducts training and mentoring activities for Breastfeeding Peer counselors and WIC staff. Compiles and submits client statistic reports and participates in Quality Assurance improvement activities. Provides subject matter expertise and technical assistance to other WIC staff as needed. Participates in the planning and implementation of lactation programs within the area of specialization for department-wide use. Mentor health professionals including but not limited to medical and nursing students medical residents and dietetic interns. Develops and implements presentations focused on breastfeeding promotion and education. Participates in community outreach activities. Collaborates with internal and external clients in special projects and initiatives. Provide WIC breastfeeding activities including media spotlights hospital presentations and events with community partners. Complies with all Federal State City and Local Agency Policies.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership work assignments evaluation training and guidance to others.

Knowledge Skills and Abilities:

Must possess required knowledge skills abilities and experience and be able to explain and demonstrate with or without reasonable accommodations that the essential functions of the job can be performed.

• Knowledge of breastfeeding physiology anatomy and counseling and training techniques.
• Knowledge of Federal State City and Local policies and regulations that pertain to WIC services breastfeeding and lactation consultation.
• Skill in providing breastfeeding management and excellent customer service and support.
• Skill in handling multiple tasks organizing and prioritizing.
• Skill in planning and organizing.
• Skill in using computers and related software applications.
• Skill in following written and oral instructions.
• Skill in data analysis and problem solving.
• Ability to train others.
• Ability to collaborate and communicate effectively clearly and concisely with diverse populations and individuals.
• Ability to assess current operations on an ongoing basis and implement required changes.
• Ability to use critical thinking and best practices to apply cultural sensitivity to interactions with the general public.
• Ability to resolve complex customer complaints.
• Ability to demonstrate cultural and linguistic competency.
• Ability to work with and relate to individuals and families from diverse backgrounds and experiences.
• Ability to interact effectively and professionally with persons from diverse cultural socioeconomic education racial ethnic and professional backgrounds; managers; co-workers; and members of the public and professional groups.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent plus two (2) years of experience in clinic hospital and/or public health environment.

Preferred Qualification

• Current International Board of Lactation Examiners Certification.
• Demonstrates experience in effective communication and providing health education
• Proficient in Microsoft Office: Word Outlook Excel Power Point Access Publisher
• Bilingual in English and Spanish
• Experience providing customer service in a health-related role
• Graduation from an accredited high school or equivalent plus two (2) years of experience in clinic hospital and/or public health environment.

Licenses and Certifications Required:

• Current International Board Certified Lactation Consultant.
• Completion of all required WIC modules during the probationary period.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave work-life balance programs and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs on-site fitness centers and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race creed color national origin sex gender identity age religion veteran status disability or sexual addition the City will not discriminate in employment decisions on the basis of an individuals AIDS AIDS Related Complex or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call or Texas Relay by dialing 7-1-1.