Temporary Program Referral Specialist

Are you a people person who wants to make a positive impact in your community Tri-CAP is looking for a detail-oriented customer-focused Temporary Program Referral Specialist to join our Family Resources team! This is your chance to make a real impact on peoples lives while working in a supportive fun environment. This temporary assignment has availability for part or full time hours with flexible hours; the assignment would run from Mid-July to the end of September 2026.

What Were Looking For

We are seeking someone who has:

• Three years of education or work experience in human services or related field.
• Excellent customer service skills and ability to work with a wide variety of people.
• Knowledge of community resources.
• Ability to work independently and remain organized.
• Proficiency with Microsoft Office products (Word Excel Outlook) data entry skills.
• Excellent communication skills (both written and verbal) including excellent phone skills.
• Bi-lingual preferred (Spanish or Somali)

What Youll Do

• Utilize agency communication tools (including text messages email and chat features as well as phone calls and in-person discussions) to guide applicants through eligibility guidelines and application requirements for Tri-CAP programs.
• Assess immediate and basic needs of clients and determine appropriate resources both internal and external; and if necessary provide appropriate referrals.
• Assist in completing program applications as needed.
• Conduct follow up activities with clients including phone calls mailing providing advocacy services etc.
• Track referrals activities and enrollments and enter data into appropriate client services databases.
• Participate in outreach marketing and enrollment activities for Family Resource programs as needed.

Why Tri-CAP

At Tri-CAP we believe in helping people and changing lives. Our team is passionate about making a difference in the community and we value connection purpose and growth.

If youre ready to join a team thats fun rewarding and dedicated to helping others apply today!

To Apply:

Applications can be submitted online through our website: OR contact us for application materials by phone: or email: Applications are due by Thursday July 16th.

Required Experience:

IC