Temporary Member Service Representative- Ithaca, NY
Job Location:
Ithaca, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
WHO WE ARE
Were in the business of people helping people and you can help us make an impact on our members lives and in your community. Whether its helping a member make a transaction buy their first home or improve their financial wellness one step at a time you have an impact on their lives just by working here no matter what your position may be.
Work with us and be part of something bigger than banking.
About the Position: Visions Federal Credit Union is looking for Temporary Member Service Representatives to join our branch team in Elmira this frontline role youll help create a positive member experience by assisting with everyday transactions providing friendly and professional service and supporting members with accuracy care and attention to detail. This is a temporary position expected to run through the end of December/January with the exact end date based on business needs.
Position Type: Temporary full-time 40 hours per week. Regular shifts include Monday through Friday 8:30 a.m. to 5:30 p.m. with rotating Saturday shifts from 8:30 a.m. to 12:30 p.m. This is a temporary position expected to run through the end of December/January with the exact end date based on business needs.
Compensation: $17.30 per hour
Location: On-site at our Ithaca Branch located at coverage at our Spencer & Corland Branches as needed.
Ithaca Spencer Cortland
At this time Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration-related support for this position.
What Youll Do:
- Deliver friendly professional service while assisting members with routine transactions and account-related needs.
- Process transactions accurately and efficiently while maintaining confidentiality and following established procedures.
- Create a welcoming member-centered experience that reflects Visions commitment to service.
- Communicate clearly answer questions and help connect members with appropriate resources or support.
- Maintain attention to detail while balancing service accuracy and efficiency in a fast-paced branch environment.
What Were Looking For:
- High school diploma or equivalent experience.
- Previous teller cash handling customer service or member service experience is a plus.
- Comfort using Microsoft Office programs and standard office equipment.
- Strong communication interpersonal and service skills.
- Ability to stay organized manage time effectively and adapt to changing priorities.
- Attention to detail and the ability to perform basic math functions.
- Commitment to following credit union policies procedures and applicable state and federal requirements.
MISSION AND VALUES
Our mission is to MAKE VISIONS MATTER.
- To our members we will provide value and relevance.
- To our employees we will be a premier organization and provide opportunities for career advancement.
- To our community we will be a leader and provide a positive impact.
At Visions were an organization withIntegritythat buildsCommunity provides exceptionalServiceto all and continually strives to earn yourTrust.
We make Visions matter. You can too. #ClaimYourSeat
Learn More!
Click a link to learn about:
If you have any questions please contact the Talent Team directly at800.242.2120 ext. 10501or by emailing us at.
Required Experience:
Unclear Seniority
About Company
We're a not-for-profit financial cooperative, owned by our members – over 240,000 people just like you! That means, instead of driving up profits for stakeholders, we aim to give back to our members and improve our communities.
