Temporary Housing Specialist I II
Riverside, CA - USA
Job Summary
For questions regarding this position please contact the Recruiter listed in the Supplemental Information section.
- ABOUT THE POSITION
The County of Riversides Housing and Workforce Solutions (HWS) Housing Authority Division is seeking to fill multiple vacancies for a Temporary Housing Specialist I/II in Riverside.
Incumbents will perform a variety of duties involved in providing housing assistance to low-income individuals under the Section 8 and related assisted housing programs. This may include traveling to do property inspections and provide in-person support and outreach. Duties involve calculating income answering questions and providing information to the public. The role requires standing or being on your feet for extended periods as part of delivering these services and engaging with clients.
The most qualified applicants will have extensive homeless outreach experiencemanaging substantial caseloads facilitating resource connections and delivering exceptional customer service in a public agency environment. Additionally will have basic knowledge/experience in Microsoft Excel Word and Outlook. Must have or be able to obtain a valid California drivers license and maintain an insurable driving record for travel related to property inspections client outreach and in-person support.
The Housing Specialist I is the entry-level classification in the Housing Specialist series and reports to an appropriate supervisory or manager level position. Incumbents typically have little directly related work experience and may be considered to be in a training capacity working under general supervision while learning job tasks progressing to direction as procedures and processes of assigned area of responsibility are learned.
Schedule: 9/80Meet the Team!The County of Riversides Housing and Workforce Solutions (HWS) Department is a dedicated group that prioritizes delivering services to the Countys most vulnerable populations. Through helpful interventions that meet our countys housing and workforce related needs HWS is promoting prosperous neighborhoods and healthy communities. Can you see yourself here
- EXAMPLES OF ESSENTIAL DUTIES
Housing Specialist I:
Perform a variety of duties involved in the determination of applicants eligibility and participants continued eligibility for assisted housing programs utilizing established timelines agency policies and federal regulations.
Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
Conduct initial annual and special inspections of housing assistance units or residences for various assistance programs in HWS; ensure assisted units comply with HUD Housing Quality Standards (HQS) requirements for decent safe and sanitary housing conditions; advise and assist property owners and tenants of unit maintenance needs identified from inspections or complaints; conduct follow up inspections of completed work and repairs.
Prepare and execute contracts between the Housing Authority and property owners; negotiate rent with property owners; calculate participants rent; initiate the collection of delinquent overpayments from participants or property owners.
Prepare reports on inspections and related matters.
Assist in the development and implementation of resident programs.
Duties assigned may be either in caseload management or initial eligibility determination.Conduct specialized technical field inspections or assessment for various assistance programs available to County residents through the HWS Department; ensure proper condition of units including compliance with applicable regulations and standards safe and sanitary conditions; prepare work orders; implement and monitor outcomes.
Advise and assist property owners and tenants of unit maintenance needs identified from inspections assessment or complaints; conduct follow up inspections of completed work and repairs; conduct site visits with contracted vendors for quality control provide technical consultation and make recommendations as needed.
Answer questions and provide applicable program information to the applicants and public.
Perform a variety of duties involved in the determination of applicants eligibility and tenants continual eligibility for the programs.
Prepare reports on inspections and related matters.Housing Specialist II
HOUSING AND WORKFORCE SOLUTION(In addition to the general essential duties listed above incumbents assigned to HWS):
Conduct initial annual special and vacated unit inspections for Section 8 and related assisted housing programs; ensure proper condition of units including compliance with HUD Housing Quality Standards (HQS); ensure decent safe and sanitary conditions; develop service quality improvement initiatives; implement and monitor outcomes.
Mediate between the tenant and property owner; determine liabilities and charges for tenants and owners during vacated unit inspections; process damage claims; liaison between the Department of Mental Health and state licensed board and care facilities; troubleshoot and assist in resolving issues.
Conduct damage and move out inspections; investigate claims regarding violations of housing quality standards; counsel tenants on good housekeeping practices.
Request and verify documents from property owners to confirm ownership of property.
Prepare and execute contracts between the Housing Authority and property owners; prepare leases and agreements between tenants and property owners; negotiate rent agreements with property owners; calculate tenants rent; initiate the collection of delinquent overpayments from participants or property owners.
Investigate complaints and recommend corrective action as necessary to resolve complaints.
CAP WEATHERIZATION PROGRAM(In addition to the general essential duties listed above incumbents assigned to the CAP Weatherization Program):
Assess the dwelling of income-eligible applicants to determine whether the premises qualify to receive the weatherization grants using the California Department of Community Services and Development Technical Reference Manual (CSD TRM).
Conduct a walk-through of the dwelling to assess both the interior and exterior of the premises to determine their present condition.
Assess whether attic insulation windows doors and walls meet energy efficiency standards under the Energy Code (Title 24 Part 6) of the California Code of Regulations; determine point of air penetration leakage and proper function of these items through weather stripping and seals.
Assess the dwelling for mold discoloration asbestos or lead-based paint.
Assess and determine whether the dwelling plumbing and electrical systems and appliances are functioning properly.
Discuss the findings with applicants on the process including placing the case on deferral so the deferred items can be corrected within the applicable timeframe; prepare required forms for acknowledgment by applicants.Provide applicants with informational pamphlets on energy efficiency health and safety information on mold asbestos and lead-based paint.
Prepare work orders detailing all the weatherization measures that need to be completed.
Conduct follow up inspection on completed weatherization dwellings to ensure completeness and compliance with applicable standards.- MINIMUM QUALIFICATIONS
EXPERIENCE AND TRAINING GUIDELINES: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Housing Specialist I:
Experience:Minimum of one year housing or other state or federal program eligibility or social work experience is preferred; OR one year of work experience in general construction or trade work including but not limited to carpentry HVAC electrical.
Training: Equivalent to the completion of twelfth grade supplemented by additional course work in social science or a related field. (Graduation from an accredited college or university with a bachelors degree may substitute for program eligibility experience.)
Knowledge of:Basic interviewing skills and techniques; modern office procedures methods and computer equipment; principles of business letter writing and basic report preparation; safety and health standards; general construction or building inspection; principles and procedures of record keeping; basic mathematics.
Ability to: Learn Section 8 and related assisted housing programs and HQS; learn weatherization programs and energy efficiency principles and measures; policies and procedures; learn interpret and apply pertinent federal state and local laws codes and regulations; learn to perform housing inspections; determine needed repairs and estimate cost of repairs; operate a computer terminal and standard office machines; perform accurate mathematical calculations; gain cooperation through discussion and persuasion; communicate clearly and concisely both orally and in writing establish and maintain effective working relationships with those contacted in the course of work including Housing Authority staff program participants and the general public.
Housing Specialist II
EXPERIENCE AND TRAINING GUIDELINES: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two years full time work experience equivalent to Housing Specialist I duties and responsibilities; OR two years of full-time work experience in Section 8 and related assisted housing programs; OR two years of full-time work experience in general construction or trade work including but not limited to carpentry HVAC electrical.
Training: Equivalent to the completion of twelfth grade supplemented by additional course work in social science or a related field. (Graduation from an accredited college or university with a bachelors degree may substitute for one year of program eligibility experience.)
Knowledge of:Section 8 and related assisted housing programs policies and procedures or regulations; HUD HQS; pertinent federal state and local laws codes and regulations; operations services and activities in providing housing assistance to low-income persons under the Section 8 and related assisted housing programs; general construction or building inspection; energy efficiency measures.
Ability to: Perform housing inspections determine needed repairs and estimate cost of repairs; investigate complaints and recommend corrective action necessary to resolve complaints; identify and respond to program participants and public issues and concerns; work effectively with people from a variety of social economic and racial backgrounds; work independently in the absence of supervisor.- SUPPLEMENTAL INFORMATION
Conflict of Interest Disclosure Notice
In accordance with the HUD Annual Contributions Contract HUD-53012 applicants must disclose any actual or potential conflicts of interest related to the Housing Assistance Program. This includes financial interests held by the applicant or certain close family members or associates such as owning rental property receiving Section 8 assistance.
Under Section 16ofHUD-53012 ownership of units leased to Section 8 participants by the applicant or their close family/associates may affect eligibility for certain positions. This disclosure ensures transparency and compliance with federal regulations (24 CFR 982.161). Additional information may be requested during the recruitment process.
Applicants should review this requirement carefully and be prepared to provide relevant information.
For details see: HUD-53012 Annual Contributions Contract.
For questions regarding this recruitment
Please contact Ahjah Dvais-Solomon at or . Please allow 1-2 business days for a response to general inquiries.
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference and as applicable the following documents: a copy of your marriage certificate spouses death certificate a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements please review the Veterans Preference Policy C-3 here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: Location and Telework
In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however telework arrangements are subject to management approval operational needs and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations telework eligibility and residency requirements.Proof of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.
Required Experience:
IC