Temporary Basic Needs Resource Navigator Center for Basic Needs UTK

The Basic Needs Resource Navigator provides support to the daily operations and administrative logistics in the Center for Basic Needs. The position serves as the front-line customer service representative for the center and supports professional and student staff to properly maintain facilities source and sort food and assist visitors of the Center for Basic Needs.

Operations Support:

• Assist with daily operations of the Big Orange Pantry and Pocket Pantries Smokeys Closet and Free Store

• Maintain proper storage of food clothing hygiene items or other donated goods

• Provide support to Centers student director staff and volunteers

Administrative Support:

• Serve as the centers front-line contact for phone email or walk-in inquires

• Answer questions make referrals and appropriately route communications to staff or partners

• Provide administrative support to basic needs services and programs

Office & Logistic Coordination:

• Assist with general office coordination and staff coverage

• Help maintain efficient day-to-day operations

Required Qualifications

Education: High School Diploma

Experience: 1 year of front-line customer service experience.

Knowledge Skills Abilities:

• Customer service skills

  • Interpersonal and communication skills

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

Education: Bachelors Degree

Experience: Experience providing support to individuals or students

Knowledge Skills Abilities:

• Student/individual support

Work Location

• Location: Knoxville TN

• Onsite

Compensation and Benefits

• UT market range: MR04

• Anticipated hiring range: $17 hourly

• Find more information on the UT Market Range structurehere

• Find more information on UT Benefitshere

Application Instructions

To express interest please submit an application with the noted below attachments. To be assured of full consideration completed applications with all requested materials should be submitted on or before August 7 2026.

• Resume

• Cover Letter

About The College/Department/Division

The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement we provide opportunities where students exemplify the Volunteer Spirit inspiring others to learn lead and serve.

Our departments provide essential services that support student success and future growth fostering engagement leadership and wellness while enhancing belonging. Together they create transformative experiences that help students achieve both academic and personal goals.