TEMP (6 months) Overnight Resident Coordinator Francis Place (TEMP under 30 )

TEMPORARY (6 months) under 30 hours per week OVERNIGHT - this is a 24/7 facility

StartingPay:$25.46 per hour

• Paid Sick Time after 90 days
• Employee Assistance Program

Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience. Position may turn into a regular position at the end of the temporary work period based on funding.

POSITION DESCRIPTION:

The TEMP Overnight Resident Coordinator is responsible for being at the front desk of the Francis Place Apartments a 42-unit affordable housing program that employs the Housing First model for chronically homeless and disabled single adults in furnished studio apartments with a secured and monitored front door entry. This position fills the need to have 24-hour monitoring staff on-site to assist staff residents guests and visitors. While on shift at the front desk the Resident Coordinators primary focus is to provide on-site monitoring program enforcement and assistance for staff residents guests and visitors.

Major Duties & Responsibilities:

• Staff the front desk to include answering the phone authorizing access to clients and guests and monitor the security of the building. Enforce CCS policies with residents guests and visitors.
• Conduct routine safety checks of all entry and exit points ensuring emergency exits are properly used and secure.
• Ensure upkeep of all common areas by monitoring and addressing issues. Report issues related to appliances plumbing heating or electrical systems to appropriate personnel.
• Monitor behavior enforce facility rules and maintain detailed documentation:
  • Log all visitors.
  • Record significant events in a professional and timely manner.
  • Model respectful supportive interactions with residents.
• Maintain a welcoming supportive and safe environment.
• Provide residents with information about on-site and public services.
• Report CCS program violations to the Program Supervisor and/or Community
• Respond appropriately to facility or resident-related emergencies.
• Accept and distribute messages and packages.
• Support case management team by reminding residents of scheduled appointments. Reinforce resident responsibility in maintaining cleanliness in shared spaces.
• Perform routine cleaning and sanitizing as indicated on the cleaning tasks list.
• Conduct routine walkthroughs throughout the facility.
• Provide residents services and information

Minimum Qualifications:

• High School Diploma or GED.
• Ability to pass required background checks.
• Ability to work effectively with individuals displaying a wide range of behaviors.
• Cultural competency and ability to work with diverse populations.
• Ability to make sound independent decisions without direct supervision.
• Proven reliability and dependability in work history.
• Flexibility to ensure adequate shift coverage.
• Commitment to a team-oriented respectful workplace.
• Alignment with the mission and values of Catholic Community Services and Catholic Housing Services.
• Ability to work effectively in multicultural environments and deliver culturally competent services.