TEM Analyst

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

Reviews audits and processes invoices for payment. Research discrepancies and pursue credits as needed. Work closely with IT Finance team to address any concerns with budgets variances and project costs. Support Telecommunication Expense Management (TEM) initiatives and efforts.

What youll do:

• Telecom Invoice Validation reconciliation and Payment Processing
• Wireline and wireless account reviews
• Mapping of invoices to appropriate cost centers
• Billing disputes and credit inquiries
• Assist end users with billing inquiries and account changes
• Work with team to streamline and organize requests for contract related voice and data services
• Analyze financial reporting data provide analysis and generate reports management on a predetermined schedules
• Perform inventory audits to confirm if services are still active required or if they need to be scheduled for disconnect
• Participate in wireline and wireless meetings and calls. May be required to lead some these meetings.

Experience youll need to have:

• High School Diploma or GED equivalent.
• 4 years of an equivalent combination of educational background related experience and/or military experience
  6 months of experience working with Fiserv platforms.
• 2 years of experience working in Telecommunications and have experience reviewing carrier invoices reviewing SLAs invoice processing auditing budgeting and account analysis as well as familiarity of telecommunications and data and internet services.
• Must have advance knowledge working with Excel spreadsheets and presenting data that is extracted from multiple resources. Understanding of core accounting principles required. Experience with Service Management ticketing system preferred.
• Experience reviewing telecom contracts and performing rate plan optimization
• Experience reviewing carrier CSRs
• Under minimal direction facilitate technical financial and business analysis rate validation and invoicing
• Experience pulling together financial data and cost allocations for small to large projects
• Excellent interpersonal verbal and written communication skills
• Previous experience working with a TEM provider such as Calero.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role

How youll work:

• This role requires use of a computer and audio equipmen

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island Vermont Virginia Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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