Telephone Operator

UHS is seeking a Telephone Operator to serve as a central communication resource supporting hospital operations around the clock. This role is responsible for responding to paging requests for hospital personnel and physicians using overhead paging systems digital pagers and cell phones. The Telephone Operator manages emergency communications including codes alarms and phone systems performs routine testing of emergency and alarm systems and contacts on-call staff and clergy as requested by hospital departments. Additional duties include maintaining control of hospital keys and the hospital safe coordinating telephone repairs and distribution of new phones tracking and maintaining pagers serving as a base station for hospital security functioning as a backup information desk during off-hours and facilitating the release of deceased individuals in accordance with hospital policy.

This role requires strong communication skills attention to detail and the ability to remain calm and responsive in emergency situations. The ideal candidate demonstrates reliability sound judgment and discretion when handling sensitive information security protocols and emergency communications. Successful performance requires the ability to multitask follow established procedures work independently during off-hours and collaborate effectively with clinical staff security personnel and hospital leadership to ensure safe efficient and continuous hospital operations.

Work Locations:

UHS Wilson Medical Center Johnson City NY UHS Binghamton General Hospital Binghamton NY

There is more than one location associated with this position. This is either because there are multiple openings at different sites or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process.

Work Shift and Schedule:

This is a per diem position which means you will work on an as needed agreed upon basis. Working hours will be assigned by your manager.

Compensation Range:

$17.05 - $22.17 per hour depending on experience

This position is not eligible for benefits.

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Minimum Required:

• High school diploma or lieu of diploma will accept 2 years of experience utilizing a multi-line phone system.

Preferred:

• 2 (two)years previous switchboard experience

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United Health Services (UHS) is a locally owned not-for-profit healthcare system in New Yorks Southern Tier comprising four hospitals long-term care and home care services and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the regions population produces $1.3 billion a year in total economic impact and boasts a workforce of more than 6300 employees and providers.

At UHS our work is guided by our Values of Compassion Trust Respect Teamwork and Innovation. Whether you provide direct patient care or support behind the scenes you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our missionwed love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.