Telephone Operator, Full Time Night

Saint Lukesin Smithvilleis seeking a Telephone Operator to join our team. You will have the opportunity to answerinbound calls to the switchboardanddistributethe calls to theappropriate departmentor position handles all emergency events in a calm and efficient manner following the established process for the facility in which the emergency event occurs.

Shift Details: Full Time Night:

Week 1: Mon & Tue 8p-6a (Plaza) Fri 7p-5a (Plaza) Sat 7p-5a (Smithville); Week 2: Sun 7p-5a (Smithville) Mon & Tue 8p-6a (Plaza) Sat 7p-5a (Plaza); Week 3: Sun 7p-5a (Plaza) Mon & Tue 8p-6a (Plaza) Wed 7p-5a (Plaza)

This position will be located at both Smithville and Saint Lukes Hospital

Responsibilities:

• Provides helpful information to internal and external callers

• Maintains detailed documentation in theappropriate communicationlogs

• Dispatches Security requests usingtwo wayradiosin a timely manner

• Monitors alerts and alarms

• Notifiesappropriate departmentsor individuals whenrequired

• Assistswith mentoring and training of new employees

We are looking for someonewith exceptional interpersonal skills and empathy for those in crisis. The ideal candidate has strong critical thinking skills the ability to handle multiple tasks at once prioritize work and manage interruptions easily. To be successful in this rolestrong customer service skills willingness to workadaptabilityandaneagernessto learnisrequired. This position will require you to work autonomously as well as with a team.

WhySaintLukes

We believe in creating a collaborativeenvironmentwhile looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans

• Tuition reimbursement

• Paid time off

• Retirement contributions

• Employee Assistance Program

Applicable Experience:

The best place to get care. The best place to give care. Saint Lukes 12000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based nonprofit locally owned health system in Kansas City. Joining Saint Lukes means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City regions premiere provider of health services. Equal Opportunity Employer.