Telecommunications Manager Part-Time

Monmouth University is seeking applications for a Part-Time Telecommunications Manager in the Information Operations Department.The Successful candidate will administer and manage the telecommunication systems including Avaya IP Office;AVSTvoicemail; Teltronics Call Recording; Avotus Call Accounting andSPOK911 systems; and supervise Telecommunications Staff.

This is an in-person on-campus non-remote position.

Duties and Responsibilities:

• Administration and management of telecommunication systems including Avaya IP Office AVST voicemail Teltronics Call Recording Avotus Call Accounting and SPOK 911systems.
• Supervision of telecommunications staff backup operators and outside vendors.
• Procurement and administration of cellular telephone plans and devices.
• Consult with University personnel in determining current and future requirements for their telecommunication needs.
• Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non-MU events on campus.
• Negotiate and monitor telecommunication service contracts
• Oversee all incoming telecommunication bills and coordinate payment
• Work with outside vendors on design installation and repair projects.
• Work with outside vendors to resolve telephone billing problems.
• Document and maintain all telephone records include caller ID.
• Other duties as assigned.

Minimum Requirements:

• Familiarity with Avaya telephone systems especially IP Office and AVST VoiceMail.
• Familiarity with telephone call accounting software.
• Understanding of telephone cableplant systems.
• Be able to provide after hours coverage as needed.
• Previous Supervisory Experience

Preferred Requirements:

• Five years working in the telecommunications industry on the technical side.

Working at Monmouth University perks:

• Staff and temporary employees with earned sick leave according to theNew Jersey Paid Sick Leave Act.
• Employee Assistance Program (EAP)
• Fitness Center - Employees are entitled to use the Fitness Center while employed in their PT or on-call capacity
• Recreational & Cultural Activities - Athletic and cultural events throughout the academic year are open to employees. Many of these events are open to employees free of charge or at reduced costs
• University Bookstore discount - Employees receive a ten percent (10%) discount on most items purchased in the University Bookstore.

To view a full list of benefits visit our benefits page at:Employee Benefits Information Human Resources Monmouth University

Questions regarding this search should be directed to:
Barbara Santos at or

Note to Applicants:

Please keep in mind that a job posted as Open until filled may close at any time without notice. As such we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position.

Required Experience:

Manager