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Tectro IT-IT Support Apprenticeship

Apprenticely

Job Location:

Rogers, AR - USA

Hourly Salary: USD 17 - 17

Posted: 5 November 2026 (10 hours ago)

Application Deadline: 2 February 2027

Vacancies: 1 Vacancy

Job Summary

Apprenticely is helping Tectro IT hire an IT Support apprentice in Rogers AR.

About the Employer:

Tectro IT is a Managed Service Provider (MSP) specializing in providing comprehensive
IT support and cybersecurity services to small and mid-sized businesses. With a commitment to
excellence we aim to empower our clients with secure and efficient technology solutions that drive their
success.

$17 - $17 an hour

Position Overview: Tectro IT is seeking a motivated and tech-savvy individual to join our team as an IT
Support Intern. This internship provides a valuable opportunity for hands-on experience in the dynamic field
of IT support and cybersecurity. The successful candidate will work closely with our experienced
professionals to gain practical knowledge while contributing to the delivery of top-notch services to our
clients.

Key Responsibilities:

1. Assist with Basic Technical Support:

-Respond to and resolve low-level IT support requests from clients.

-Provide assistance with hardware and software troubleshooting.

2. Documentation and Reporting:

-Maintain accurate records of support activities and resolutions.
-Assist in the preparation of reports on support trends and issues.

3. System Maintenance:
-Assist in routine system updates patches and maintenance tasks.
-Work collaboratively to ensure the stability and security of client environments.

4. Cybersecurity Assistance:
-Participate in basic cybersecurity tasks including user access.
-Contribute to ongoing efforts to enhance the overall cybersecurity posture of our clients.

5. Learning and Development:
-Actively engage in learning opportunities to expand technical knowledge and skills.
-Seek guidance from senior team members and participate in training sessions.

Qualifications:
-Basic understanding of IT concepts hardware and software.
-Strong problem-solving skills and attention to detail.
-Excellent communication and interpersonal skills.
-Eagerness to learn and adapt to new technologies.
-Familiarity with cybersecurity principles is a plus.

Benefits:
-Hands-on experience in a professional IT environment.
-Exposure to diverse technologies and client environments.
-Mentorship from experienced IT professionals.
-Opportunities for skill development and training.
-Company laptop for use on job assignment.

Whats an Apprenticeship An apprenticeship is a full time position with a focus on learning! During your first year of employment you are guaranteed formal training a mentor and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. Youre encouraged to apply even if your experience doesnt precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!

How does the interview process work We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employers needs well share your resume or ask you to apply directly with them. After that the employers will continue with their recruiting and interview process. If you are a match an offer will be made for you to get started in your new apprenticeship role! Well be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!

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The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE COLOR RELIGION NATIONAL ORIGIN SEX (INCLUDING PREGNANCY AND GENDER IDENTITY) SEXUAL ORIENTATION GENETIC INFORMATION OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations part 30

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