Technology Support Specialist

When you join the Elwood family you become part of a team that fosters a culture of integrity winning and achieving results providing superior customer service and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us!

Elwood Staffing is also a performance and results-driven culture for the hard-working passionate and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6000 businesses and puts more than 28000 people to work daily.

#powerthepurple

General Purpose:

Perform various technical support and help desk duties in support of corporate and branch staff. Maintain positive professional and
upbeat image at all times. All employees consistently support and promote the company mission five key beliefs
philosophies and provide Superior Customer Service in all aspects of the job.

Essential Functions:

Provide information services technical support
Network administrative functions; computer and user account management administer operating
system patches & software upgrades virus and software protection troubleshoot and correct user
errors setup new user workstations
Hardware configuration and repair
Troubleshoot telephone service and data communications service issues
Helpdesk services; telephone and in-person support for PC OS and networking issues
Provide Superior Customer Service in all aspects of the job

Requirements:

College degree or equivalent years of experience and training
Ability to effectively resolve problems under stressful circumstances
Strong analytical organizational and decision making skills
Strong interpersonal skills able to communicate with diverse user groups at all levels and with
outside vendor contacts
Occasional travel to local branches as needed
Strong verbal and written communication skills.
A valid drivers license is required for this role to travel between necessary locations and corporate office

Required Experience:

IC