Technology Support Intern (Summer 2027)

WHY IGS ENERGY

At IGS Energy interns are treated like part of the team. You will have the chance to learn from experienced professionals contribute to meaningful work and build relationships that help you grow personally and professionally. If you are excited to apply your technical troubleshooting customer service and problem-solving skills in a real-world setting and be part of a supportive high-energy intern experience we would love to meet you.

THE IGS INTERNSHIP EXPERIENCE

• Embedded into a team contributing from day one

• Meaningful work that supports real business outcomes

• A collaborative intern cohort experience

• Events designed to engage and connect

• Programming focused on developing business acumen and executive presence

• Exposure to leaders and cross-functional teams

ABOUT THE ROLE

As a Technology Support Intern you will gain hands-on experience supporting the hardware software and technology needs of employees across IGS Energy. You will work alongside experienced technology professionals to help resolve issues support end users and maintain the tools that keep the business running.

This internship is ideal for students interested in IT support systems administration and technology operations. You will build technical skills work directly with end users and contribute to projects that improve the employee technology experience.

WHAT YOU WILL DO

• Provide technical support: Assist with Tier I troubleshooting and problem resolution for hardware software and technology issues.

• Support desktop technology: Install maintain and update desktop hardware operating systems and software applications across Windows Mac and iOS platforms.

• Perform technology changes: Assist with hardware and software moves additions and configuration changes.

• Contribute to projects: Support Technology Support team projects and collaborate with technical staff as needed.

• Maintain documentation: Help create and maintain installation guides procedures and technical documentation.

• Evaluate new technology: Assist with reviewing new hardware and software solutions and escalate unresolved issues when appropriate.

• Support knowledge management: Help maintain the knowledge base document issues and resolutions and generate reports for management.

• Coach and communicate: Help document policies and procedures while supporting end-user training and communication efforts.

WHAT YOU WILL GAIN

• Hands-on experience supporting enterprise technology environments

• Exposure to desktop hardware operating systems software applications and troubleshooting

• Experience working with end users and delivering outstanding customer support

• Opportunities to strengthen communication organization and technical problem-solving skills

• Exposure to IT operations systems administration and support processes

• Experience contributing to real-world technology projects and initiatives

WHAT WE ARE LOOKING FOR

• Currently pursuing a bachelors degree in CIS CSE MIS or a related field

• Strong problem-solving and troubleshooting skills

• Excellent written and verbal communication skills

• Exceptional organizational skills follow-through and multitasking abilities

• The ability to provide great customer service with a sense of urgency

• Comfort working with a variety of technologies and learning new systems

• The ability to thrive in a driven passionate creative and collaborative environment

At IGS Energy you will do more than intern you will make an impact. You will take ownership of real projects collaborate with teams across the business and see your work come to life. Plus you will connect with peers and leaders through our speaker series intern events and professional development experiences designed to help you grow.