Technology Specialist IT Service, Support and Operations | Supply Chain Management | Manhattan WMS

Work Location & Reporting Address: Burlington NJ 08016 / Hybrid mode 3 days a week to any of Infosys hub locations
Vendor Rate: 91.00
Contract duration: 12 months
Target Start Date: 01 Jul 2026
Does this position require Visa independent candidates only Yes

Interview Process (Is face to face required) No

Job Details:
Minimum years of experience: 8-10 years
Certifications Needed: No

Must Have Skills:
MWMOS

SCI

Nice to have skills:
Manhattan Active
LMS WCS

Detailed Job Description:
Should have around 8-10 years of Experience on Manhattan WMOS platform versions preferably on version 2018 OR higher.
Should have technical experience in PLSQL Unix Scripting and preferable experience in SCI Cognos Reporting LMS Configurations WCS.
Must have knowledge and expertise on end-to-end warehouse operations and warehouse management system.
Need to collaborate with multiple teams from Infosys/customer to arrive at technical and tactical decisions.
Should have Excellent communication skills
Should have reasonably good production support experience and should have led critical outage and service degradation calls and should have driven end-to-end solutions
Should have experience working in Onsite / Offshore model
Should lead and drive permanent resolution of all production support issues
Should have experience in suggesting and implementing process improvements automations to optimize warehouse operations
Should have good interpersonal skills.

Top responsibilities you would expect the Subcon to shoulder and execute:
Should lead the team and drive permanent resolution of criticalreoccuring incidents.
Need to collaborate with multiple teams from Infosyscustomer to arrive at technical and tactical decisions.
As a WMS Support Consultant you will be working as SME of Warehouse Management Systems and its associated integrated systems.
You will be involved in integrations between WMS and MHE/WCS LM and other systems

Project Code: Master code for INFCITYPRK2