Technology Product Management, Associate Princeton, NJ

About this role

The Digital Solutions teamis responsible forthe strategy and execution of many of the firms collaborationand content managementtechnology solutions. The team is central to BlackRocks Microsoft 365enterpriseenablement program improvingthe employeedigital experience as a result. We collaborate with various cross-functional technical teams around the world to deliver secure and scalable technology services.

The Digital Solutions team has three verticals: ProductivityCollaborationand Business Solutions and aligns it to the Digital WorkplaceAI organization.

The Role and theimpact

Sitting at the intersection of business engineering and enterprise-scale content management the Collaboration Solutions team is responsible for defining enhancing and governing the firms collaboration and content platforms including SharePoint OnlineOneDrive Microsoft Teams Microsoft LoopBox NetDocuments Diligent Boards Atlassian Confluence andother SaaS applications.

As aProductSpecialist/Manager you will shape the evolution of BlackRocks collaboration ecosystem throughdatadrivenprioritizationAIpoweredmodernization strong vendor and systems oversight and a relentless focus on user experience governance and operational resilience. You will contribute directly to the product lifecycle: discovery requirements backlog creation roadmap definition feature delivery change enablement and adoption measurement.

You will partner closely with engineering information security compliance enterprise architecture and vendor teams to ensure collaboration systemsremainscalable reliable and compliant while introducingnextgenerationAI capabilities and connectors that unlock efficiency and enterprise knowledge access.

This is anindividual contributor rolesuited for an experienced midcareer product professional who thrives in a culture of continuous improvement accountabilityhighquality andtimelydelivery.

The expectations --

• Evaluate emerging collaboration content management and AI technologies; translate opportunities into enhancements across our product stack and operational processes.

• Manage the full product lifecycle across collaboration platforms backlog creation user story writing prioritization and iterative delivery aligned with business needs.

• Drive andmaintainproduct roadmaps ensuring alignment to enterprise strategy governance requirements andcrossfunctionaldependencies.

• Monitorplatform performance security compliance and data integrity in partnership with engineering information security compliance and audit stakeholders

• Lead usage and adoption analytics across SharePoint Box NetDocuments and related platforms to inform product direction and continuous improvement.

• Producehighqualitytechnical documentation system definitions business process documentation and release notes.

• Manage vendors and SaaS partners escalating issues advocating for enhancements and ensuring contract and service accountability.

• Provideendtoendproduction support for collaboration systems including outage coordination stakeholder communications vendor triage androotcausefollowup.

• Contribute to enterprise onboarding governance change management and configuration management processes for collaboration platforms.

Whatyoullneed --

• 58 years of experience in product management enterprise technology operations content management systems or digital workplace platforms.

• Strong communicationand stakeholder engagement skills including partnering with engineering compliance legal UX and support teams.

• Strong knowledge of collaboration technologies M365SharePoint Online Box NetDocuments ConfluenceWiki Diligent Boards and enterprise content governance.

• Ability to balance business analysis with technical product management translating complex feedback into actionable requirements.

• A continuous-improvement mindset with the ability to deliverhighqualitywork in afastpacedhybridworkenvironment.

• Demonstrated experience writing user stories defining requirements and managing backlogs in an Agile environment.

• Excellent technical writing capabilities able to create system documentation standards governance materials and user-facing collateral.

Preferred Qualifications --

• Experience evaluating and introducing AI capabilities connectors or automation solutions within enterprise ecosystems.

• Experience with enterprise change management configuration management and compliance frameworks (audit security privacy).

• Strong vendor management and SaaS lifecycle management experience including contract coordination and escalation management.

• Ability to analyze system performance usage patterns andadoptiondata to inform product improvements.

• Familiarity with ServiceNow Azure AD/M365 admin concepts and enterprise workflows for production support (incident problemrootcauseprocesses).

For Princeton NJ Only the salary range for this position is USD$112000.00 - USD$140000.00 . Additionally employees are eligible for an annual discretionary bonus and benefits including healthcare leave benefits and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role location and firm department and individual performance.

Our benefits

To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.

Our hybrid work model

BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock AI has long been part of how we work enhancing decision-making improving operations and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn prepare and work more effectively; but during our interview process we want to focus on getting to know you through your own experiences thinking and judgment. To support you weve provided guidanceon when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock we are all connected by one mission: to help more and more people experience financial well-being. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.

To learn more about BlackRock please visit . We also encourage you to get to know us on LinkedIn Instagram YouTube X and TikTok.

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race creed color national origin sex (including pregnancy and gender identity/expression) sexual orientation age ancestry physical or mental disability marital status political affiliation religion citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law.View theEEOCs Know Your Rights poster and its supplementand thepay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process please email . All requests are treated in line with our.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law including any applicable fair chance law.