Why Harvey

At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 2400 customers in 70 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.

At Harvey the future of professional services is being written today and were just getting started.

Role Overview

The Technology Enablement Analyst joins Harveys Technical Program Management team to drive how internal teams adopt integrate and realize value from enterprise technology platforms. The teams mission is to ensure Harveys rapidly scaling workforce has frictionless access to the tools and systems that power their work bridging the gap between BizTech and organizational productivity. This role is accountable for turning complex technical programs into clear actionable enablement plans that different teams can execute against. They will own stakeholder alignment rollout strategy and ongoing iteration based on feedback and metrics. They will partner closely with product engineering customer success and go-to-market teams to ensure that documentation training and communications effectively support behavior change at scale.

What Youll Do

• Own the end-to-end enablement strategy for major internal technology initiatives with an emphasis on internal AI tooling and related workflows

• Monitor adoption usage and feedback and use those insights to iterate on enablement plans documentation and training content

• Plan and execute change management activities (e.g. communications training office hours) that drive adoption and sustained usage of new tools and processes

• Build and maintain dashboards and reports that provide leadership with visibility into technology health utilization and ROI

• Partner with all BizTech teams to evaluate new tools drive integrations and ensure smooth rollouts

• Develop process documentation runbooks and training materials to support technology onboarding and change management

What You Have

• At least 5 years of experience in technologyenabled program delivery technical training or organization change management

• Demonstrated track record leading change across multiple teams or functions (e.g. rolling out new tools workflows or processes)

• Background in technology enablement organization change management or as a technical trainer with comfort translating complex concepts for nontechnical audiences

• Experience designing and maintaining program documentation or enablement materials as a single source of truth for diverse stakeholders

• Strong stakeholder management skills including partnering with product engineering operations and gotomarket teams to drive measurable outcomes (e.g. higher adoption of internal AI tooling and new workflows reduced support tickets improved timetoproficiency for end users)

Compensation

$99200 - $148800 USD

Depending on your location an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing

Required Experience:

IC