Technical WriterKnowledge Manager
Job Location:
Reston, VA - USA
Monthly Salary:
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Job Summary
ROLE OVERVIEW
Red Arch Solutions is seeking a versatile Knowledge Manager / technical Writer to establish and govern the knowledge management framework for an enterprise metadata modernization program supporting the Defense Intelligence Agency (DIA).
This professional will be the cornerstone for capturing organizing and disseminating critical program knowledge. You will establish centralized repositories on secure networks author technical documentation and develop comprehensive role-based training programs that empower data stewards and technical staff across the agency.
The Red Arch Distinction: People First Red Arch Solutions is a flat highly collaborative organization where your voice is heard. We prioritize work/life balance and individualized professional growth backed by a 100% company-paid healthcare model a robust annual training allocation and an elite technical community solving our nations most urgent national security challenges. |
KEY RESPONSIBILITIES
- Repository Management: Establish maintain and govern a centralized knowledge repository on the DIA JWICS SharePoint site to house project documentation technical artifacts training materials and decision logs).
- Document Governance: Implement robust document management processes including strict version control review/approval workflows access controls and retention lifecycle management
- Curriculum Development: Design and develop comprehensive role-based training materials. This includes authoring course curricula presentation decks hands-on exercise guides quick-start manuals and video tutorials
- Technical Authoring: Draft review and refine complex technical documents white papers strategy documents and standard operating procedures (SOPs) required by the program scope.
- Knowledge Sharing: Facilitate communities of practice organize regular knowledge-sharing sessions and maintain expert directories to foster a culture of collaboration across the enterprise.
REQUIRED QUALIFICATIONS
- Clearance: Active current Top Secret / SCI with Polygraph is mandatory.
- Experience: 8 years of experience blending technical writing instructional design and knowledge management within the DoD or IC environment
- Technical Literacy: Expert-level proficiency with Microsoft SharePoint (specifically in secure environments like JWICS) and the Microsoft Office Suite.
- Education: Bachelors degree in English Communications Information Systems or a related field.
- Experience utilizing Atlassian Confluence for documentation in an Agile/DevSecOps environment.
- Familiarity with data governance terminology and IT systems architectures.
- Exceptional analytical thinking and the ability to articulate complex data structures to non-technical stakeholders.
The Red Arch Solutions pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Determination of official compensation or salary relies on several factors including but not limited to level of position job responsibilities geographic location scope of relevant work experience educational background certifications contract-specific affordability organizational requirements alignment with local internal equity as well as alignment with market data.
Red Arch Solutions Benefits Snapshot:
- 100% paid employee healthcare premiums. CareFirst Advantage Best in Class Benefits.
- HaloScripts Concierge prescription medication service
- Generous PTO.
- 10 % 401K 6% match vested day one and up to 4% profit sharing contribution.
- Annualized bonus compensation.
- Spot bonuses for hard work.
- Tuition reimbursement.
- 529 College Saving Plan.
- College Loan Pay Back Program.
- 11 Paid Federal Holidays
- Generous Referral Bonuses.
Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Have more questions about Red Arch Email us at
Required Experience:
Manager
About Company
Founded in January 2004, Red Arch Solutions is a premier U.S. small business providing its customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges r ... View more
