Technical Writer

Koniag Data Solutions LLC a Koniag Government Services company is seeking a Technical Writer to support KDS and our government customer in Washington DC. This position requires the candidate to be able to obtain a Public offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Data Solutions a Koniag Government Services company is seeking a skilled and detail-oriented Technical Writer to support the U.S. Small Business Administration (SBA). The ideal candidate is an experienced technical writing professional with a strong background in developing editing and maintaining complex technical documentation within federal government IT and cybersecurity environments. This individual will work closely with cybersecurity professionals IT staff program managers and SBA stakeholders to produce clear accurate and well-organized technical documentation that supports SBAs cybersecurity program objectives compliance requirements and operational needs. The Technical Writer will be responsible for developing editing maintaining and managing a broad range of technical documentation in support of SBAs cybersecurity and IT programs ensuring all documentation is accurate complete consistent and aligned with federal documentation standards and SBA requirements. Principal responsibilities will include but are not limited to:Develop edit maintain and manage a comprehensive portfolio of technical documentation in support of SBAs cybersecurity and IT programs including policies procedures standards guidelines work instructions and reference materials ensuring all documentation is accurate complete consistent and aligned with applicable federal standards and SBA documentation closely with cybersecurity subject matter experts (SMEs) IT professionals program managers system owners and SBA stakeholders to gather synthesize and accurately document complex technical information translating highly technical concepts and processes into clear concise and accessible documentation for diverse and maintain security authorization documentation artifacts including System Security Plans (SSPs) Security Assessment Reports (SARs) Plans of Action and Milestones (POA&Ms) Risk Assessment Reports (RARs) and other ATO package components in support of the NIST Risk Management Framework (RMF) process under the guidance of ISSO and security authorization edit and maintain Standard Operating Procedures (SOPs) runbooks playbooks and work instructions for cybersecurity operations incident response vulnerability management and other security program activities ensuring documentation is operationally accurate clearly written and easily actionable by intended the development and maintenance of cybersecurity program documentation including program plans project plans status reports briefing materials corrective action plans and lessons learned reports ensuring all deliverables meet SBAs documentation quality standards and contractual and maintain architecture documentation including system architecture diagrams network diagrams data flow diagrams and technical design documents working collaboratively with cybersecurity architects and IT teams to ensure accuracy and currency of all architectural the development of privacy program documentation including Privacy Impact Assessments (PIAs) System of Records Notices (SORNs) Privacy Threshold Analyses (PTAs) and privacy policies and procedures under the guidance of the Privacy and CUI in the development and editing of CUI program documentation including CUI handling procedures marking guides training materials and program plans ensuring alignment with 32 CFR Part 2002 the NARA CUI Registry and SBA CUI program edit and maintain security awareness training materials briefings job aids and educational content for diverse SBA audiences including technical staff program personnel and senior leadership ensuring content is engaging accurate and aligned with current federal cybersecurity guidance and SBA the documentation lifecycle for assigned documentation portfolios including the establishment and maintenance of version control document review schedules approval workflows and document repositories ensuring all documentation remains current accessible and properly quality reviews and editorial assessments of documentation produced by other team members providing constructive feedback and editing support to ensure consistency accuracy clarity and adherence to established documentation standards and style guides across the programs documentation and maintain documentation style guides templates and standards for SBAs cybersecurity and IT program documentation promoting consistency and quality across all program documentation the preparation of formal deliverables reports and briefing materials for SBA leadership and government stakeholders ensuring all materials are professionally formatted clearly written and effectively communicate key information and in the development of responses to audit findings OIG recommendations and other external assessment results supporting the preparation of written responses corrective action documentation and supporting evidence current with federal documentation standards cybersecurity frameworks and SBA-specific documentation requirements applying updated knowledge to continuously improve the quality and relevance of program documentation and Experience:Required:Bachelors degree in Technical Writing English Communications Journalism Information Technology Cybersecurity or a related field from an accredited college or university.3 years of progressive experience in technical writing with at least 2 years of experience developing technical documentation in support of federal government IT or cybersecurity experience developing and maintaining a variety of technical documentation types including policies procedures SOPs system security documentation and program reports within a federal government :5 years of technical writing experience with a strong background supporting federal civilian agency IT or cybersecurity documentation experience supporting SBA or other federal civilian agency technical writing programs with demonstrated knowledge of agency-specific documentation standards and in technical writing such as the Certified Professional Technical Communicator (CPTC) designation from the Society for Technical Communication (STC).Required Skills and Competencies:Exceptional written communication skills in English with demonstrated ability to produce clear concise accurate and well-organized technical documentation for diverse audiences ranging from highly technical cybersecurity professionals to non-technical senior government oral communication and interpersonal skills with the ability to effectively interview and collaborate with subject matter experts IT professionals and program stakeholders to gather and synthesize complex technical information for documentation in Microsoft Office Suite tools including Word Excel PowerPoint and Visio for the development formatting and presentation of technical documents reports briefing materials and familiarity with federal cybersecurity frameworks standards and documentation requirements including NIST SP 800-53 NIST RMF FISMA and applicable CISA guidance sufficient to accurately document cybersecurity concepts control implementations and compliance developing and maintaining security authorization documentation artifacts including SSPs SARs POA&Ms and other ATO package components in support of the NIST RMF in developing SOPs runbooks playbooks and other operational procedures for cybersecurity and IT operations with the ability to translate complex technical processes into clear step-by-step procedural document management skills including experience establishing and maintaining version control systems document review and approval workflows and document repositories to ensure the currency accessibility and integrity of program to develop and apply documentation style guides templates and standards to promote consistency and quality across a programs documentation editing and proofreading skills with demonstrated ability to review and improve documentation produced by others providing clear and constructive feedback to enhance accuracy clarity and understanding of document lifecycle management principles including document creation review approval publication revision and disposition processes within a federal government program organizational skills and attention to detail with the ability to manage multiple concurrent documentation assignments prioritize competing demands and consistently meet deadlines in a dynamic federal government to work effectively both independently and collaboratively within a cross-functional team environment adapting communication and documentation approaches to meet the diverse needs of technical and non-technical to obtain and maintain a Public Trust Skills and Competencies:Prior experience supporting SBA or other federal civilian agency documentation programs with demonstrated knowledge of agency-specific documentation standards style requirements and review and approval developing privacy program documentation including PIAs SORNs and PTAs with a working understanding of federal privacy law and applicable OMB privacy with CUI program documentation requirements including CUI handling procedures marking guides and training materials and experience developing CUI program documentation in accordance with 32 CFR Part 2002 and the NARA CUI with cloud computing documentation including familiarity with FedRAMP documentation requirements and the ability to support the development of cloud security authorization documentation in using SharePoint Confluence or other collaboration and document management platforms for managing and publishing technical documentation within a federal government program with GRC platforms such as CSAM Archer or ServiceNow GRC and experience supporting the development and maintenance of RMF documentation within GRC tool developing data visualization products including charts graphs dashboards and infographics to effectively communicate complex cybersecurity program data metrics and compliance status to diverse of Section 508 accessibility requirements and demonstrated experience developing federal government documentation and digital content that meets applicable Section 508 compliance with Agile and DevSecOps methodologies and experience developing technical documentation in support of iterative software development and continuous delivery developing and maintaining training materials e-learning content and educational resources for cybersecurity awareness and compliance training programs within a federal government familiarity with cybersecurity concepts including common threat types security control frameworks incident response processes and vulnerability management practices sufficient to accurately document technical cybersecurity activities and program deliverables without requiring extensive SME supporting the development of responses to federal audit findings OIG recommendations and other external assessment results including the preparation of written responses corrective action plans and supporting evidence Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352