Technical Writer

Job Title:Technical Writer
Location:Knoxville TN
Employment Type:Full-Time

Who We Are

Management Solutions LLC (MSLLC) is an award-winning management consulting firm delivering solutions for our partners most complex challenges. Our workforce designs and delivers thosesolutionsand we are distinguished by our reputation for managing mission-critical projects for public and private sector clients.

Founded in 2002 MSLLC has been named Small Business of the Year by the U.S. Small Business Administration the Department of Energy and the Oak Ridge National Laboratory. MSLLC has also been recognized as one of the Top Employers in the Greater Knoxville area.

Why Join Our Team

At Management Solutions we believe our people are the foundation of our success. We are committed to fostering a collaborative and caring culture where employees feel valued supported and empowered to grow. We seek professionals who think critically solve complex problems and are dedicated to building and sustaining a high-performing people-centered organization.

Position Overview:
Management Solutions is seeking a Technical Writer fora federal clientprogram. This roleis responsible forcreating editing andmaintainingtechnical documentation including user manuals system documentation training materials and standard operating procedures. The Technical Writer works closely with IT engineering and project teams to ensure documentation isaccurate clear and alignedwithfederalgovernmentpolicies and industry standards.

Key Responsibilities:

• Review and revise technical documentation to ensure accuracy consistency formatting compliance and version control.

• Maintaindocument repositories and support configuration/document managementprocesses.

• Ensure all documentationcomplies withapplicable federalclientand organizational standards.

• Assistwith documenting system changes upgrades testing procedures and operational workflows.

• Participate in project meetings and working sessions to capture requirements updates and action items related to documentation deliverables.

• Track documentation deliverables and supporttimelysubmission of contract deliverables and reporting requirements.

• Support continuous improvement efforts byidentifyingopportunities to enhance documentation processes templates and standards.

Required Qualifications:

• Bachelors degree from an accredited college or university in a relevant field (e.g. English Technical Writing Communications or related discipline) or equivalent combination of education and experience.

• 3 years of relevant professional experience in technical writing documentation development or related roles.

• Strong writing editing and proofreading skills with the ability to communicate complex technical information clearly and concisely.

• Experience with documentation tools such as Microsoft Office Adobe Acrobat and/orMadCapFlare.

• Strong attention to detail organizational skills and ability to work independently and collaboratively withcross-functional teams.

Preferred Qualifications

• Familiarity withfederalgovernmentpolicies and regulatory requirements.

• Ability to obtaina federalgovernment security clearance.

Work Authorization:U.S. Citizenship is required due to federal contract and/or security clearance requirements.

Working Conditions: This position isperformed in an office environment. Employees willbe requiredto use a computer and other office equipment for extended periods. Must be able to remain in a stationary position for extended periods andoperatea computer and standard office equipment.

Equal Employment Opportunity Statement:

Management Solutions is an equalopportunityemployer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy sexual orientation and gender identity) national origin disability or protected veteran status. Equal Employment Opportunity (EEO) is the Law.

Management Solutions is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need assistance oran accommodationdue to a disability please contact Human Resources.

Disclaimer:

This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills efforts dutiesresponsibilitiesor working conditions associated with it.

Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.