Technical Training Professional
Portland, OR - USA
Job Summary
Job Role-: Technical Training Professional
Location-: Lake Oswego OR /Portland OR (Remote)
Duratio-: 6 Months(Possible extension)
Contract Role
Job Description:
Role Overview: We are seeking a highly skilled Technical Enablement and Instructional Design Contractor to support our Business Systems (DX) team. This role focuses on designing and delivering high-quality training content including micro-videos in-app guidance and technical documentation to streamline complex processes.
Exp:- 8 years
Minimum Degree Required: Bachelors Degree
Skills: Required
TECHNICAL DATA ACQUISITION TRAINING EVALUATION TECHNICAL TRAINING PROGRAM DESIGNTECHNICAL TRAINING PROGRAM DELIVERYPROGRAM NEEDS IDENTIFICATION
Key Responsibilities:
- Develop and maintain technical training materials including job aids walkthroughs and self-help videos.
- Utilize Scribe to automate the creation of documentation and embeddable support links to reduce manual effort.
- Design and implement in-app guidance features using Whatfix and WalkMe to improve user experience and facilitate software migration.
- Collaborate with Subject Matter Experts (SMEs) to translate technical requirements into clear actionable learning content.
- Analyze usage metrics (e.g. via Whatfix/WalkMe Analytics) to identify areas for content improvement and user journey optimization.
Requirements:
- Expertise in Digital Adoption Platform : Experience preferred in designing and deploying Digital Adoption Platform solutions.
- Proficiency in Scribe (or other Authoring Tool): Demonstrated ability to use an authoring tool for rapid documentation and training creation.
- Proficiency in Video Editing using a Tool like Google Vids Adobe Premiere Pro or other (preferably Google Vids)
- Instructional Design background with experience in UX principles and technical training delivery.
- Familiarity with Agile methodology and Jira for project management.
- Familiarity with Salesforce
Vivek Sharma
Account Manager
Vish Consulting Services Inc
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