Technical Support Engineer

As a family-run high-tech company with nearly 19000 employees at 71 locations worldwide we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture which values collaboration and mutual trust creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers machine tools EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges

California

TRUMPF is looking for a Customer Support Engineer in California to help customers get the most from our sheet metal processing and laser technology this role you will combine technical know-how hands-on on-site technical service for CNC laser cutting/bending/punching machines and customer communication to support machine performance troubleshoot issues and deliver a great service experience.

What you will do

• Support customers on-site and remotely with troubleshooting repairs and machine performance questions.
• Act as a trusted technical resource for TRUMPF machines capabilities and operating best practices.
• Use remote diagnostic tools to troubleshoot mechanical electrical and hydraulic issues on CNC laser cutting machines
• Work with applications engineering production and other internal teams to solve technical problems.
• Provide customer training on machine operation and basic repair tasks.
• Document service work clearly and accurately including mission reports expense reports and safety records.
• Manage assigned tools equipment vehicle and parts inventory responsibly.
• Travel up to 50% as needed to support customers including overnight and occasional weekend trips.

What you bring

• Mechanically inclined
• Prior troubleshooting experience
• Experience in a manufacturing sheet metal or technical service environment is preferred.
• Working knowledge of electronics wiring mechanics hydraulics software or CNC equipment
• Comfort using Microsoft Office especially Excel and PowerPoint along with drafting or modeling software.
• Strong communication skills and a customer-focused mindset.
• Ability to organize your schedule manage multiple priorities and work independently.
• A valid drivers license with a clean driving record.
• Willingness to lift up to 70 pounds and operate forklifts or overhead cranes when needed.

Why TRUMPF

• Work with advanced technology that supports customers across manufacturing industries.
• Build your skills through factory training technical resources and collaboration with experienced teams.
• Join a company known for innovation quality and long-term customer partnerships.

Ready to apply

If you enjoy solving technical challenges helping customers and working with advanced equipment we would love to hear from you.

Pay Range: $34.41 to $57.56

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process please contact our HR department at 860.255.6000 or at .This contact information is for accommodation requests only and can not be used to inquire about the status of application.

Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by law.