Technical Support Associate
Melville, NY - USA
Job Summary
Position:
Technical Support Associate
Job Description:
Since 1982 NIC Components (NIC) in partnership with Nippon Industries Co. Ltd. has been a global solutions provider in passive components to fuel the designs of technology and engineering organizations.
As a leader in passivecomponenttechnology NICs offerings of passive components including a wide range of capacitors circuit protection products inductors magnetics resistors and RF products are built to meet the challenges of modern electronics design.
The Technical Support Associateis an entry-level engineering-adjacent role supporting both technical and marketing functionswithin NICs technical product marketing group (TPMG).The primary responsibilities center around collecting organizing andmaintainingparametric data across NICs product portfolio as well asassistingin the creation and upkeep of technical documentation and web-based product content (e.g. datasheets website parametric search tools).
This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design and who want exposure to how engineering data is translated into customer-facing technical resources.
This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design and who want exposure to how engineering data is translated into customer-facing technical resources. It also offers the opportunity to work with colleagues and suppliers worldwide.
This is a hybrid role based in our Long Island NY office with a combination of office and home working. We would also consider a fully remote arrangement for the right candidate.
What Youll Be Doing:
Collectvalidate andmaintainparametric data across NICscomponentportfolio (capacitors inductors resistors etc.)
Support development and updates of technical datasheets and product documentation
Conduct technical research to ensure accuracy and completeness of product specifications
Assistwith website content updates including parametric search optimization and product pages
Collaborate with engineering product management and marketing to ensure data consistency and quality
Organize and manage structuredcomponentdata using internal tools and spreadsheets
Contribute to improving workflows around data management and technical documentation
What Were Looking For:
Recent graduate in Electrical Engineering Computer Engineering or related field
Strong interest in electronic components and circuit-level/system-level design
Detail-oriented with the ability to work with structured technical data
Strong written and verbal communication skills
Comfortable working across both technical and documentation-oriented tasks
Proficiencywith Microsoft Excel (data organization filtering basic analysis)
Familiarity with Adobe InDesign or similar tools for document formatting
Basic experience with website content management HTML or CSS
Interest or exposure to technical marketing product documentation or content creation
Any familiarity with passive components (capacitors inductors resistors) is a plus
Work Arrangement:
Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
Whats In It For You:
Medical Dental Vision Insurance
401k With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off(includingsick holiday vacation etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Annual Hiring Range/Hourly Rate:
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location work experience education and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
US-NY-Melville New York (Quad)
Time Type:
Full time
Job Category:
Supply Chain ServicesEEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion gender age sexual orientation gender identity national origin veteran or disability status.(Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Required Experience:
IC
About Company
Arrow provides technology solutions, electronic components, and engineering services to help businesses source, build, and launch innovative products globally.