Technical Support Analyst I Reston VA

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Clearance Level - Must Be Able to Obtain
Secret
U.S. Person Required
Yes
Travel Percentage
25%
Clearance Level - Must Currently Possess
None
U.S. Citizenship Required
Yes
Is Relocation Available
No

Job Description
BAE Systems Cyber Security Products (CSP) group is looking for a motivated junior IT professional to join our support engineering team in Reston Virginia. Our support engineering team provides support to CSP sales managers and customers in requirements capture architecture recommendations CDS implementation training and post-sales support. At CSP you will learn how to interpret the National Cross Domain Strategy & Management Office (NCDSMO) Raise-the-Bar (RTB) requirements for CDS development and deployment. CSP support engineers interact not only with government leadership at NCDSMO but also with government customers (military and civilian) defense contractors other CDS firms and the internal developers of our products both domestically and abroad. Support engineers provide customer support both from the home office and at the customer sites. This position does require travel to both US and international locations.

In this job you will:
Provide pre- and post-sales support of BAE SYSTEMS CDS products.
Perform professional technical work that requires in-depth knowledge and diversified application of NCDSMO RTB requirements.
Generate technical documentation (e.g. Word Excel PowerPoint and Visio) of proposed and as-built CDS implementations.
Provide on-site as well as remote assistance to CSP customers on the implementation management and operation of BAE SYSTEMS CDS products.
Work closely with the sales managers support engineering testing and development teams.
Apply critical thinking skills to discern technical security requirements delivered from non-technical and/or non-security focused professionals.
Additional Qualifications/Responsibilities
Required Education Experience & Skills
Bachelors degree in Computer Science Cybersecurity Information Technology or similar.
4 years IT support in Linux/UNIX environments (technical certifications can be substituted for degree requirement)
Problem solving and critical thinking skills.


Preferred Education Experience & Skills
Current Security Clearance preferred but not required.

Pay Information
Full-Time Salary Range: $63653 - $108210