Technical Solutions Trainer, North America

Company Overview:

Bose Professional is a leader in the professional audio industry specializing in the design and manufacturing ofcutting-edgeaudio solutions including loudspeakers amplifiers signal processing devices controls software and accessories. As we continue to expand our team we are seeking aTechnicalSolutionsTrainer(TST)to join us on our journey.

We have organized ourselves culturally around a set of shared values. We are ateamfirst which means we are collaborative and support each other toward our common goals. We start everything from the outside in starting with thecustomerand solving from valuetrust so we are a company of people who are open and direct avoid politics and who do what it takes to deliver on our commitments. And as we work together we are empathetic courteous and fair because werespecteach other. Finally we believe that creativity and innovation belong in all parts of the companyin order todriveexcellencein everything we do.

PositionOverview:

Are you a technical AV professional who loves training technical people getting in front of a room and making complex technologyclick and turning hard-won field experience into digital content that makes an entire market smarterWho believes the best training comes from someone whosactually donethe workWerelooking for a Technical Solutions Trainer to do exactly that.

The Technical Solutions Trainer willrunin-personhands-ontrainingworkshops and through real system designs troubleshoot live configurations and coach partners one-on-one on the opportunities that matter create the kind of practical no-fluff technical contentlikevideospresentationswebinarsandplaybooks that keep teaching long afteryouveleft the will beshaping new products beforelaunchand leading the technical training that drives adoption oncetheyrein is a high-impact role for someone whos earned their technical stripes and is ready to usethem atscale.

Key Responsibilities:

• Own and develop the headquarters training center whileestablishingregional in-person training locations across the Central and Western US.
• Design and deliver hands-on technical training workshops webinars lunch-and-learns and field sessions for channel partners rep firms distributors dealers consultants and integrators
• Develop and own a field-grounded training curriculum backed by scalable technical content videos application notes FAQs competitive battle cards demo scripts and playbooks thatreflectsreal design challenges objections and competitive dynamics across the full Bose Professional portfolio.
• Coach partners through system design challenges helpingthemspec solutions correctly avoid deployment mistakes and defend against competitive alternatives
• Support strategic opportunities through design reviews solution validation demonstrations and technical objection handling that accelerates conversion on high-value deals.
• Lead NPI training readiness by building channel-ready resources and partnering with Product Management during ideation to bring field and training insight to the front end of the product process.
• Maintain deep hands-onproficiencyacross the full Bose Professional portfolio: loudspeakers amplifiers DSP controls software accessoriesandincludessystem design and tuning tools.
• Support Companyobjectivesby completingadditionaltasks as needed

Functional Priorities:

This role will typically focus on:

• 50% Account andrepfirm technical enablementtraining and curriculum creation
• 25% Account andrepfirm solutioninfield and onlineassistanceand active opportunity support
• 25% New product introduction execution and Product Management collaboration

Qualifications:

• 5 years of experience in professional audio AV systems applications engineering systems engineering technical sales support technical training or related hands-on technical roles
• Proven experience designing and delivering in-person technical training workshops product deep-dives lunch-and-learns or structured field sessions for channel partners integrators consultants or technical end users
• Strong working knowledge of professional audio systems including loudspeakers amplifiers DSP signal flow system design networking (Dante AES67 AVB) controls and installed AV applications
• Direct experience supporting sales teams channel partners consultants integrators or end customers in a B2B technical environment
• Demonstrated ability to translate technical knowledge into clear commercial value and practical partner-ready guidance
• Hands-on experience with system design and tuning tools (e.g. Modeler EASE or equivalent) and DSP/control platforms such asControlSpace CSP or comparable systems
• Experience creating engaging technical content such as webinars short-form videos application guides design notes demo scripts FAQs technical playbooks or customer-facing educational materials
• Comfortable appearing on camera and creating digital content (YouTube-style explainers technical videos recorded webinars)
• Strong presentation and communication skills with the ability to lead in-person training sessions customer meetings demos webinars and discussions across both technical and non-technical audiences
• Experience supporting new product launches and helping channel partners build readiness for market adoption
• Strong organizational discipline with the ability to manage priorities across live opportunities content production NPI work and partner enablement
• Willingness to travel up to approximately 50% in support of field training demos account engagement and partner enablement events
• Bachelors degree or equivalent professional experience in audio engineering electrical engineering AV technology computer science or a related field

Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Compensation & Benefits:The salary range for this position is $90000$120000. This range reflects our good-faith estimate of the base compensation for the role at the time of posting. Final compensation may vary based on factors such as experience skills qualifications and location and the range may be updated in the future.

In addition to base salary this position may be eligible forbonus orvariable incentive compensation. We also offer a comprehensive benefits package for eligible employees including flexible paid time off medical dental andvision coverage and 401k benefits to name a few.