Technical Solutions Specialist

Technical Solutions Specialist

People behind the solutions

At Fuller Technologies we know that building a strong team starts with creating opportunities for growth. For over a century weve supported the people behind the solutions fostering a culture where hard work is valued learning is encouraged and teamwork drives success.

Here youll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeedevery step of the way.

About the role

As a Technical Solutions Specialist you will serve as the link between our customers Engineering Inside Sales and Parts teams. You will help identify customer needs validate spare parts answer technical questions and ensure accurate technical information is provided throughout the proposal and order execution process.

This role is ideal for someone who enjoys problem solving working with technical documentation and supporting customers. While experience in the cement industry is beneficial it is not required.

Your responsibilities

• Provide technical product support to Parts and Inside Sales teams

• Identify and validate spare parts based on customer requirements and technical documentation

• Collaborate with Engineering Parts and Sales teams to support customer requests

• Ensure accurate documentation and timely communication throughout the inquiry process

• Troubleshoot technical issues and support non-conformance investigations and claims

• Prepare technical specifications and supporting documentation when required

• Serve as a technical resource for both customers and internal stakeholders

What you bring

• Mechanical Engineering Engineering Technology Engineering Assistant Technical Support Maintenance or similar technical background

• Experience working with industrial equipment manufacturing product support engineering support maintenance or related environments

• Ability to understand technical drawings specifications and documentation

• Strong problem-solving and troubleshooting skills

• Self-motivated with the ability to work independently

• Strong communication and customer service skills

• Willingness to learn new products systems and technologies

• Experience supporting spare parts industrial equipment hydraulics or heavy industry is a plus

What we offer

• Global network of supportive colleagues and growth opportunities.

• Competitive benefits package including health dental disability life and voluntary insurance options

• Time to recharge through PTO plus 10 annual holidays and parental leave

• Retirement preparation with a 401(k) and company matching

• Financial support for continuing education

• Annual bonus for Professional Engineering licenses

• Employee Assistance Program

• An equal opportunity employer committed to creating a diverse and inclusive workplace

As an equal opportunity employer Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team our commitment to equal opportunity and eliminating bias we kindly request that you exclude personal information such as age ethnicity marital status number of children and photographs from your application materials.

Fuller Technologies is a leading supplier of engineering equipment and service solutions to customers in the cement industry for more information please visit .