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Technical Project Manager Solutions Engineer

Support Tech LLC


Job Location:

Dallas, TX - USA

Monthly Salary: Not provided by the employer
Posted: 25 September 2026 (13 hours ago)
Application Deadline: 23 December 2026
Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are seeking a Technical Project Manager / Solutions Engineer to serve as the bridge between project management engineering field implementation and the client.

This is a hybrid role for someone who can understand a technical scope help develop and validate the solution coordinate the project and participate directly in technical implementation when required.

Projects may include network infrastructure refreshes firewall and switching deployments UniFi environments wireless implementations VLAN segmentation VPN deployments structured cabling coordination Microsoft 365 migrations MFA implementations and cloud/data migrations.

The ideal candidate combines the organizational discipline of a Project Manager with the technical judgment of a Network / Systems Engineer.



Requirements
Technical Planning & Solution Development
  • Review client requirements existing infrastructure and approved scopes.
  • Translate business and technical requirements into practical implementation plans.
  • Review network diagrams equipment requirements migration plans dependencies and acceptance criteria.
  • Identify technical risks missing information and potential scope issues before implementation.
  • Participate in solution design and technical discovery.
  • Develop or review implementation runbooks and cutover plans.
Project Management
  • Own project schedules milestones dependencies communications and deliverables.
  • Lead project kickoffs and maintain regular client communication.
  • Coordinate engineers technicians installers vendors and third-party providers.
  • Manage maintenance windows and implementation schedules.
  • Maintain project status risk issue and change-control documentation.
  • Monitor project labor and resource requirements.
  • Identify scope changes and coordinate approval before additional work is performed.
Hands-On Engineering
  • Configure and deploy network infrastructure when required.
  • Work with firewalls managed switches UniFi controllers wireless access points VLANs VPNs routing DHCP DNS monitoring and network security controls.
  • Participate in wireless deployments and performance validation.
  • Support Microsoft 365 migrations tenant configuration MFA Conditional Access Exchange Online OneDrive SharePoint and Teams projects.
  • Configure or review migration tooling and validate migration results.
  • Troubleshoot technical issues encountered during implementation.
  • Participate directly in production cutovers and post-cutover validation.
Implementation & Validation
  • Coordinate and/or perform pre-staging of equipment and configurations.
  • Confirm technical prerequisites before implementation.
  • Lead or participate in production cutovers.
  • Validate network connectivity routing authentication applications wireless VPN monitoring backups and other in-scope services.
  • Verify that completed work satisfies documented acceptance criteria.
  • Coordinate remediation of issues discovered during testing.
Client & Stakeholder Management
  • Act as a technical point of contact for clients.
  • Explain technical requirements risks limitations and expected project impacts.
  • Translate technical information into understandable business terms.
  • Coordinate client approvals access credentials maintenance windows and user communications.
  • Set appropriate expectations regarding downtime migration limitations and project dependencies.
Documentation & Handoff
  • Maintain project and technical documentation throughout the project.
  • Update network diagrams VLAN/IP information port maps equipment inventories migration records and configuration documentation.
  • Maintain implementation runbooks and project closure records.
  • Provide technical handoff information to support teams.
  • Conduct post-project reviews and document lessons learned.
Required Qualifications
  • Professional experience in IT infrastructure engineering technical project management systems administration network engineering or a comparable role.
  • Strong understanding of networking fundamentals including TCP/IP VLANs routing switching DHCP DNS and wireless.
  • Experience with infrastructure implementations and production cutovers.
  • Demonstrated ability to coordinate technical projects from planning through completion.
  • Strong client-facing communication skills.
  • Ability to understand technical documentation and project scopes.
  • Strong organizational troubleshooting and problem-solving skills.
  • Ability to balance hands-on technical work with project coordination responsibilities.
Preferred Qualifications
  • Experience with Ubiquiti UniFi switching wireless and network management.
  • Experience with next-generation firewalls VPNs WAN failover and network segmentation.
  • Experience with Microsoft 365 Exchange Online OneDrive SharePoint Teams and Microsoft Entra.
  • Experience implementing Conditional Access and MFA.
  • Experience with cloud-to-cloud and file-server migrations.
  • Experience with wireless heatmap surveys and RF optimization.
  • Experience coordinating structured cabling and low-voltage infrastructure.
  • Experience working for an MSP managed service provider technology integrator or IT infrastructure provider.
  • Relevant networking Microsoft or project-management certifications.
Ideal Candidate

The ideal candidate is someone who can walk into a project and understand both what needs to be built and how to get it delivered.

You should be technically credible enough to work alongside engineers and field technicians while also being organized enough to manage schedules clients scope risks documentation and project closure.

This position is particularly suited to an experienced Network Engineer who has developed project-management responsibilities or a Technical Project Manager with strong hands-on infrastructure experience.




Required Skills:

Required Qualifications Previous experience in IT field services low-voltage installation telecommunications networking or a related technical field Valid drivers license Reliable transportation to travel to customer and job sites Own basic hand tools required for field service work Ability to pass a background check Ability to pass drug testing Basic understanding of computer networking and troubleshooting Familiarity with Ethernet and structured cabling Ability to work independently with limited supervision Strong troubleshooting and problem-solving skills Professional communication and customer-service skills Ability to lift and move equipment as required Comfortable working in different customer environments and job-site conditions Preferred Qualifications Experience with Cat5e/Cat6 cabling Experience terminating RJ45 connectors and keystone jacks Experience with network switches routers and wireless access points Experience with POS systems access control cameras or other low-voltage systems IT certifications such as CompTIA A Network or similar Previous field service or data center experience