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Project Manager ( ServiceNowITSM )


Job Location:

New York City, NY - USA

Monthly Salary: Not provided by the employer
Posted: 17 June 2026 (30+ days ago)
Application Deadline: 14 September 2026
Vacancies: 1 Vacancy

Job Summary

QUALIFICATIONS

Key Requirements:
  • Vendor-side fixed-price project delivery experience
  • 23 end-to-end ServiceNow ITSM implementations required
  • Experience with ITSM plus modules such as CMDB ITAM and ITOM
  • Strong PM governance budgeting and stakeholder management background
  • Personality and communication fit are critical for this role
Required Qualifications
1420 years of overall IT experience with at least 8 years leading enterprise projects as a Project Manager.
Proven experience managing fixed-price projects from the vendor/consulting side.
Successfully delivered 23 end-to-end ServiceNow ITSM implementations.
Experience leading implementations involving:
o ITSM
o CMDB
o ITAM
o ITOM
o Custom ServiceNow workflows
Strong IT Services & Consulting background.
Deep understanding of Waterfall and Hybrid delivery methodologies.
Strong stakeholder management communication and governance experience.
PMP ITIL or ServiceNow certifications preferred.
Bachelors degree required.
Preferred Qualifications
Public sector or government project experience
Experience managing geographically distributed teams
Strong change management and organizational transformation experience
Interview Process
1. Virtual interview with Lead PM
2. Virtual or onsite interview with Delivery Manager
3. Final onsite interview with Hiring Manager

Required Experience:

Senior IC


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