Technical Program Manager, Tech Integration, Global Energy Sustainability & Automation (GESA)

The Technical Program Manager (TPM) Technology Integration & Support is responsible for the end-to-end onboarding integration and deployment of automation vendor technologies (AGVs AMRs autonomous floor care etc.) across Amazons fulfillment and sortation network. This role serves as the primary technical liaison between external vendors and internal Amazon stakeholders ensuring that all vendor technologies meet Amazons network security and compliance standards before deployment.

Key job responsibilities
Vendor Technology Onboarding (40%)
Own the full lifecycle of vendor IT onboarding for AGV/AMR and automation technologies from initial kick-off through production deployment
Conduct technical kick-off meetings with vendor engineering teams to review Amazon IT requirements (network architecture security IoT device standards)
Guide vendors through Amazons onboarding documentation process: network diagrams IT overview questionnaires data element inventories and wireless device assessment forms
Manage 45 concurrent vendor onboarding projects at steady state; scale to 10 during peak periods
Track onboarding status across all active vendors using Asana and/or SmartSheet dashboards
Network Architecture & Configuration (20%)
Review and approve vendor network diagrams for compliance with Amazon network standards
Configure VLANs assign static IPs generate PPSKs (pre-shared keys) for WiFi 802.11ax connectivity
Coordinate ACL port configurations and firewall rule deployments with local IT and network engineering teams
Validate that vendor IoT devices operate within approved frequency bands protocols and power levels
Security & Compliance (15%)
Manage Third-Party Security (TPS) assessments with Amazon InfoSec submit tickets gather vendor responses track remediation
Author and submit ANOW (Access Network Operations Workflow) requests for vendor network access
Coordinate IoT device certification through Amazons hardware qualification pipeline
Ensure vendor technologies meet mTLS SSO and SiteConnect/VPN requirements before go-live
Technical Assessments & Documentation (10%)
Author formal Vendor Technical Assessment reports evaluating integration risk network impact and deployment readiness
Document conditional approvals pilot constraints and scaling requirements for each technology
Maintain a centralized knowledge base of approved devices network configurations and onboarding playbooks
Infrastructure Deployment Coordination (10%)
Coordinate physical infrastructure work with general contractors (GCs) network rack installation LVC/power cabling IPC housing fire alarm panel integration
Develop and distribute BOMs (Bills of Materials) for site-level technology deployments
Establish and run weekly coordination meetings for multi-site rollouts
Cross-Functional Stakeholder Management (5%)
Serve as the single-threaded owner for vendor IT integration across legal category management IT security safety demand intake and local IT teams
Manage escalations from site teams EU/international stakeholders and Amazon leadership
Provide regular status updates to program leadership on vendor onboarding pipeline health


A day in the life
A Day in the Life
Every day as a Technical Program Manager on the Technology Integration & Support team brings a dynamic mix of technical problem-solving vendor collaboration and cross-functional coordination. Heres what a typical day looks like:
You start your morning by reviewing your Asana and Taskei dashboards to check the status of 45 active vendor onboarding projects. You flag any blockers maybe a vendors network diagram needs revisions before it can be approved or a Third-Party Security (TPS) assessment is awaiting InfoSec feedback. You prioritize your day around what will keep these projects moving forward.
By mid-morning youre leading a technical kick-off call with a new AGV vendors engineering team. You walk them through Amazons IT requirements network standards security protocols IoT device certification and outline the onboarding documentation theyll need to complete. You answer their questions about VLAN configurations WiFi 802.11ax connectivity and mTLS requirements translating Amazons standards into actionable steps for the vendor.
After lunch you shift into hands-on technical work. You review a vendors submitted network diagram for compliance configure VLAN assignments and static IPs for an upcoming pilot site and generate PPSKs for wireless device connectivity. You coordinate with the local IT team on ACL port configurations and firewall rules that need to be deployed before the vendors equipment arrives on-site.
In the afternoon you join a weekly coordination meeting for a multi-site robotics rollout. You provide updates on the technology integration workstream review the Bill of Materials for the next site and align with general contractors on network rack installation timelines. After the meeting you draft a Vendor Technical Assessment report evaluating a new automation technologys integration risk network impact and deployment readiness.
Throughout the day youre the single-threaded owner connecting the dots between vendors site teams IT security legal and program leadership. You might field an escalation from a European site team about a connectivity issue submit an ANOW request for vendor network access or update leadership on the health of your vendor onboarding pipeline. No two days are exactly the same but every day centers on making sure the right technology gets integrated safely securely and on schedule.


About the team
The GESA Development Engineering Automation Team is here to help provide Automated Solutions for projects ranging from AGV Tugger Systems and Floor Cleaning AMRs to Automated Turret Trucks and beyond. Our team is responsible for standardizing and qualifying Automated Vehicle Systems for use within Amazon Facilities both retrofitted Automation Packages as well as Green Field Designs for future Facility Generations.

- 2 years of technical program management experience
- 2 years of work in large-scale networking environments experience
- Knowledge of project management tools and software
- Bachelors degree or above in Computer Science Computer Engineering Information Management Information Systems or other related discipline
- Experience managing external vendor relationships in a technical capacity

- Experience in quality assurance/testing/mobile industry/internet of things (IoT)
- Experience in one or more of the following: application security frameworks security code reviews incident response security infrastructure penetration testing mobile security cloud security AI security identity and access controls
- Experience in automation or monitoring frameworks deployment or development
- Knowledge of operating systems hardware storage network security database administration and cloud infrastructure
- Experience working in fulfillment center warehouse or industrial automation environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 139900.00 - 189200.00 USD annually
USA TN Nashville - 120800.00 - 163400.00 USD annually
USA TX Austin - 127100.00 - 172000.00 USD annually
USA WA Bellevue - 127100.00 - 172000.00 USD annually